Aite-Novarica Group’s The E-Commerce Fraud Enigma: The Quest to Maximize Revenue While Minimizing Fraud Report found the average false decline rate is 1.16%. With over $960 billion in U.S. online sales in 2021, lost sales due to false declines total more than $11 billion, a substantial impact for merchants and their customers.
A study conducted in May 2022 by Aite-Novarica Group surveyed 207 large and midsized U.S. e-commerce firms. The research quantifies the impact of online transaction fraud prevention efforts and false declines for U.S. e-commerce and digital marketplace merchants. Download for a snapshot of the study along with key findings.
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In our latest fraud infographic, we map out a consumer journey that ties together seamless recognition with fraud prevention so businesses can provide an enhanced customer experience while properly treating third-party, first-party, and synthetic identity fraud.
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