Video: Challenges of Customer Authentication in a Mobile World

Video: Published May 1, 2014
Institutions can have difficulties identifying fraud risks at the point of origination, and this challenge has expanded as mobile and online channels have become widely used by consumers. At the same time, fraudsters' techniques are becoming increasingly sophisticated. To compensate, organizations have had the choice of either implementing very tough identity-proofing standards ¿ risking turning away legitimate customers ¿ or lessening their criteria and opening themselves to increased risk.

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