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Customer Loyalty in the Insurance Sphere: Increase Touch Points, Increase Engagement

09/08/2014

Engaged customers spend 30 percent more with a business.Yet, when it comes to insurance, there¿s a unique challenge: A lack of customer touch points to drive engagement. Read More...

Identity Theft Products: Good for Customers. Great for Business.

09/08/2014

In recent years, identity theft has risen from a fairly unknown crime to a huge and costly problem. As perpetrator attacks become more sophisticated, your customers become more vulnerable. Read More...

Authentication: In the Mind of the Consumer

09/08/2014

Despite all of the concerns about online privacy, we still hear reports about people not protecting themselves online. They use simple passwords, they reuse passwords across websites, and they expose their most personal and intimate data through social media. Read More...

Experian Quarterly Business Credit Review Webinar | Q2 2014

09/05/2014

Experian and Moody's Analytics team up to review key findings from the latest Experian/Moody's Small Business Credit Index Q2 2014 report. Learn more about what the small business credit trends could mean for you and your business. Read More...

Insurers: Building Trust by Protecting Consumers in the Digital Age

08/27/2014

North American consumers show a growing appetite for expanding their use of online services and mobile devices but want more awareness and control over how their personal information can be safeguarded to protect their credit,their identities, and their overall privacy. P&C insurance companies are well positioned to be thought leaders and help consumers understand how their personal information, Read More...

Role of Balanced Fraud Management

08/18/2014

Learn to identify, authenticate and prevent fraud Join our panel of experts and learn how to navigate complex and evolving cyber risks within your organization, without sacrificing the customer experience or increasing security vulnerabilities. Our panel will explore: Trends in identity and online fraud, Strategies and tactics to fine-tune fraud risk practices, How to apply intelligence to identi Read More...

Vision 2014: The State of U.S. Business Credit

05/21/2014

Business Information Services in partnership with Moody's Analytics presents the State of U.S. Business Credit for Q1 2014. Read More...

Business Information Special Report: Q1 2014 Real Estate

05/20/2014

This special report offers a business credit overview on the U.S. real estate industry for Q1 2014. Read More...

Experian/Moody's Analytics Small Business Credit Index - Q1 2014

05/12/2014

Following a full year of steady improvement, small-business credit conditions stumbled during the first quarter of 2014. Credit balances receded slightly from the end of 2013 and the delinquency rate ticked higher to 9.8 percent from 9.6 percent. The setback was fueled in part by harsh winter conditions which may have also slowed employment gains. Weaker GDP growth and a decelerated retail sales g Read More...

Data Breach Response: Lessons from the Trenches

05/02/2014

As the era of big data continues to march forward, so does the number of data breaches. Organizations seem to become more vulnerable every day with breaches rising at an alarming rate. In fact, studies indicate that companies are attacked an average of thousands of times per year, and many of those attacks result in a quantifiable data breach. With this reality facing us, many security experts a Read More...

Experian Quarterly Business Credit Review Webinar | Q4 2013

04/01/2014

Experian and Moody's Analytics team up to review key findings from the latest Experian/Moody's Small Business Credit Index Q4 2013 report. Learn more about what the small business credit trends could mean for you and your business. Read More...

Risks & Rewards of Online & Mobile Health Services: Consumer Attitudes Explored

03/21/2014

Our study, Risks & Rewards of Online & Mobile Health Services: Consumer Attitudes Explored, examines consumers¿ perceptions about sharing their personal information when using online health services and mobile apps. It also reveals the practices believed to be important to protecting personal health information from a possible data breach. Read More...

Experian/Moody's Analytics Small Business Credit Index - Q4 2013

03/06/2014

Small-business credit conditions improved for the fourth consecutive quarter in the final three months of 2013. The Experian/Moody's Analytics Small Business Credit Index advanced 1.2 points to 117 from a revised 115.8 (previously 118.5*) in the third quarter. The fourth quarter reading is the highest since data tracking for the index began and is a solid indication that small businesses are final Read More...

Experian Quarterly Business Credit Review Webinar | Q3 2013

12/11/2013

Experts from Experian and Moody's Analytics join forces to discuss key findings from the 2013 Q3 Small Business Credit Index and provide insight into what's driving small business credit. Read More...

2014 Data Breach Industry Forecast

11/21/2013

The number of data breaches both experienced and reported is expected to continue to rise, with new security threats and regulations pushing for more transparency on the horizon. All signs are pointing to 2014 being a critical year for companies to better prepare to respond to security incidents and data breaches. Read More...

Experian/Moody's Analytics Small Business Credit Index - Q3 2013

11/07/2013

Small-business credit quality improved markedly in the third quarter, lifting the Experian/Moody's Analytics Small Business Credit Index 2.3 points higher to 118.5 from an upwardly revised 116.2 (previously 111.7*) in the second quarter. The most recent index value is the highest since its inception and is an encouraging sign that small firms' financial houses are finally starting to fall into ord Read More...

Experian Quarterly Business Credit Review Webinar | Q2 2013

09/26/2013

Experian and Moody's representatives discuss key findings in the most recent Experian/Moody's Small Business Credit Index report for Q2 2013 and explore regional small business credit trends. Read More...

Uncovering your portfolio's hidden potential using advanced triggers to prevent risk

08/19/2013

The Rekindling Success white paper uncovers your portfolio's hidden potential using advanced triggers to prevent risk Read More...

Experian/Moody's Analytics Small Business Credit Index - Q2 2013

08/28/2013

Small-business credit conditions strengthened in Q2, lifting the Experian/Moody's Analytics Small Business Credit Index to the highest level since it began tracking in 2010. Though small-business recovery has been inconsistent regionally, findings from the report indicate that firms have steadily reduced their delinquent debt over the past year. Balance volumes for all business sizes receded measu Read More...

Data Breach Response Guide - Recently Updated

08/23/2013

Data breaches are hitting business in nearly every industry. If you aren't prepared, you're already behind - even if you've never experienced a breach. Learn how to develop your response plan and build your response team before you need them. Recent updates include information directed toward entities dealing with healthcare related information regarding the HIPAA Omnibus Rule and the complex Read More...

The First 24 Hours Data Breach Resolution Checklist

08/08/2013

Acting quickly following a data breach can help you regain your security, preserve evidence and protect your brand. Make these tips the first steps you take toward data breach resolution. Read More...

Managing Cyber Security as a Business Risk: Cyber Insurance in the Digital Age

08/07/2013

With the increasing cost and volume of data breaches, cyber security is quickly moving from being considered by business leaders as a purely technical issue to a larger business risk. This shift has spurred increased interest in cyber insurance to mitigate the cost of these issues. In a new study sponsored by Experian® Data Breach Resolution, Ponemon Institute surveyed risk management professio Read More...

Bureau-Backed Identity Protection & Credit Monitoring

07/30/2013

When Everything Is On the Line, You Need Everything Experian Offers for Data Breach Response: Only one data breach resolution company has the distinction of being part of the world's largest credit bureau. That's Experian® Data Breach Resolution, steeped in a history of swift incident response and consumer fraud protection. Read More...

Experian/Moody's Analytics Small Business Credit Index - Q1 2013

06/10/2013

Although higher tax burdens on U.S. households were expected to make it more difficult for small companies to pay down debts, small business credit conditions improved in the first quarter of 2013, reversing much of the deterioration seen during Q4 2012. The improvement in credit quality has largely been the result of firms keeping a tight lid on labor costs. And while the overall picture has brig Read More...

Cyber Insurance 3.0: Risks, Rewards and Future Outlook

06/06/2013

Cyber insurance, the fastest-growing specialty line in the commercial market, is rapidly becoming vital to the financial health of organizations. Although it has been available since the late 1990s, cyber insurance is now gaining momentum among small and mid-sized organizations. In the past, it was primarily purchased by large and high-tech companies. It is no coincidence that the popularity of c Read More...

How Cyber Insurance Can Help Organizations in the Event of a Data Breach

05/24/2013

In this latest podcast, Answer Man Ozzie Fonseca, Senior Director of Experian® Data Breach Resolution discusses how cyber insurance can help organizations in the event of a data breach. Ozzie interviews Katherine Keefe from Beazley Insurance where she leads the Beazley Breach Response services. Read More...

CFO eBook: Lending in Limbo

05/14/2013

The commercial lending landscape has changed. Larger in number but smaller in dollar volume, small-business loans take up more resources and may not be as profitable in the long run to banks, making them less of a focus. Lending in Limbo gives techniques and solutions for the commercial lenders when lending to small businesses. The solution is to be part of ending this crisis, in which other orga Read More...

Experian/Moody's Analytics Small Business Credit Index - Q4 2012

05/13/2013

Small business credit quality continued to deteriorate in the fourth quarter as the Experian/Moody's Analytics Small Business Credit Index dropped 6.8 points to land at 97.3, its lowest reading during our observation period. The index was driven lower by a slowdown in personal income growth and an increase in delinquent balances, which kept retail sales in check and drove small business revenues l Read More...

Navigating A Healthcare Data Breach eBook

05/10/2013

The healthcare industry is constantly evolving with new procedures and technology in the operating room. The same is needed in the back office, where data security can either make or break an organization. Given HIPAA¿s stricter new regulations, with which organizations have until September 23, 2013 to comply, the time for making small strides in security, privacy and data breach preparedness is o Read More...

Ponemon Institute Study: Is Your Company Ready For A Big Data Breach?

04/23/2013

The latest study from the Ponemon Institute, sponsored by Experian® Data Breach Resolution How prepared is your company for a material data breach involving the loss or theft of more than 1,000 records containing sensitive or confidential business information? How would you grade the incident response plans in place that would reduce such negative consequences as the loss of reputation, customer Read More...

Implications of the HIPAA Omnibus Final Rule with Paula Stannard

03/12/2013

Answer man Bob Krenek, also known as Experian's Senior Director of Data Breach Resolution, interviews healthcare attorney Paula Stannard about changes coming down the pike. Stannard, an attorney with Alston & Bird, explains why she believes the new regulations will result in an enormous rise in the number of incidents being classified as healthcare breaches. Read More...

Learn How To Accelerate Your Breach Response

03/12/2013

Ozzie Fonseca, Senior Director of Experian® Data Breach Resolution, interviews Miriam Wugmeister, who chairs the global privacy and data security group at the law firm of Morrison Foerster. Read More...

Ponemon Study: Securing Outsourced Customer Data

02/07/2013

The purpose of the study is to understand the frequency of data breaches when consumer data is outsourced, steps taken to ensure vendors' data stewardship and differences in privacy and security practices between companies that outsource and their vendors. Read More...

Fifth Annual HIMSS Security Survey

12/12/2012

This survey reports the opinions of information technology (IT) and security professionals from healthcare provider organizations across the U.S. regarding the tools and policies they have in place to secure electronic patient data. Read More...

Experian/Moody's Analytics Report - Q3 2012

12/12/2012

After four quarters of progress, small business credit conditions slipped as balances more than 90 days past due increases. The Q3 2012 report findings indicate tighter credit conditions by lenders due to receding credit balances. Additionally, the slowing growth of consumer spending continues to add pressure to small-business balance sheets as revenues dry up. Businesses feeling the pinch are dia Read More...

PC Mall: An efficient and cost-effective approach to credit risk management

11/14/2012

This case study explains how PC Mall was able to manage risk across the Customer Life Cycle with quality data delivered through implementation of BusinessIQ, an offering from Experian Business Information Services. Read More...

LEAF Commercial Capital: Improve portfolio management with competitive data insights

11/14/2012

This case study explains how LEAF, an equipment leasing and financial company for dealers, resellers, manufacturers and distributors, is able to stay competitive by refining its business strategies and focusing on development of more profitable account relationships with Experian business credit reports as well as membership in the Small Business Credit Share consortium. Read More...

Interline Brands: Identify Risky Accounts and Centralize Credit Management for Profitability

11/08/2012

This case study details how Interline Brands used automated decisioning tools and centralized their credit management platform online with Business Information Services to identify risky accounts more effectively and improve profitability. Read More...

Data Breach Case Study of Lessons Learned from the Field

11/05/2012

Data breaches just don't quit, and, for the most part, that's bad news for consumers and businesses. But there's good news too, in the lessons learned from recent events. The business community now has multiple points of reference about what works and what doesn't in breach preparedness and response. Read More...

Edward Don & Company: Achieve Growth with Effective Account Management and Automated Decisioning

11/02/2012

This case study details the deployment of a Business Information Services tool that helped a large distributor of foodservice equipment and supplies with account management and continuing their double-digit sales growth. Read More...

Guide to Building Smart Business Credit

10/17/2012

Understanding how to build business credit is important. It can save you money, establish valuable commercial relationships, and grow your company. This guide provides clear, concise advice on how to develop business credit over the long haul. Read More...

Cyber Insurance and Your Data Breach Response Plan

10/11/2012

In recent months, several entities have publicly announced being affected by cyber incidents. Almost daily, online accounts are hacked, external hard drives are stolen and thumb drives are lost. Read More...

A Widening Focus: Setting Your Sights on Growth Companies

10/04/2012

Small and mid-sized customers are becoming a steadier source of profits for large companies so risk and credit management strategies at companies should be revised to improve evaluation of these prospects. Read More...

Webinar: Data Breach Compliance and Response: Preparing for the First 24 Hours of a Data Breach and Beyond

08/14/2012

Today, more than ever, healthcare companies are at risk for the potential loss of medical records for reasons that vary from employee negligence to the ill-intent of a hacker who stands to gain a premium for medical information on the black market. So how will your organization conquer the hurdles and consequences of a data breach especially in the most important first 24 hours? Read More...

Experian/Moody's Analytics Small Business Credit Index - Q2 2012

08/01/2012

Findings from the Q2 2012 Experian/Moody's Analytics Small Business Credit Index report finds small business credit conditions have improved slightly amid economic concerns. Read More...

White Paper: Fraud Detection in Newly Opened Accounts--Connecting Data Helps Predict Identity Theft

07/27/2012

This paper explores how this new weapon helps detect identity theft and other fraud, how data velocity can prove the key to predicting identity theft, and how to still deliver a strong and quick return on investment. Read More...

White Paper: Converting Information To Intelligence-Current Trends in Mitigating Small-Business Risk

07/18/2012

This white paper presents some of these latest trends affecting the small-business lending landscape. Specifically, it illuminates how companies are using the new robust data sources and analytic tools--from consortium data to rapid model customization--to maximize their interactions with small-business clients with greater accuracy. Read More...

Ponemon Institute: Third Annual Study on Medical Identity Theft

06/25/2012

This annual study on medical identity theft is designed to determine how pervasive this crime is in the United States and how it has affected consumers. Read More...

Ponemon Institute: 2012 Consumer Study on Data Breach Notification

06/06/2012

The new 2012 Consumer Study on Data Breach Notification by the Ponemon Institute finds consumers are critical of the notification letters they receive. Read More...

Experian/Moody's Analytics Small Business Credit Index -- Q1 2012

05/08/2012

The Q1 2012 report shows that although access to credit remains tight, U.S. commercial credit conditions are improving, with fewer small businesses falling behind on bill payments. The Q1 analysis has shown that small businesses are finally getting some relief from the credit crunch that has plagued many of them since the Great Recession, said Mark Zandi, chief economist at Moody's Analytics. Read More...

Webinar: The State of Healthcare Information Security Today

05/10/2012

HealthcareInfoSecurity conducted the Healthcare Information Security Today survey to provide an in-depth assessment of the effectiveness of data protection efforts. Read More...

Infographic: Unlock Data Breach Facts

04/25/2012

According to the Ponemon Institute, the norm is for organizations to experience not just one but a handful of breaches. These incidents weigh heavily on organizations long after they've occurred. The Unlock Data Breach Facts Infographic explores how. Read More...

Experian Client Testimonials

04/10/2012

Hear from Experian clients on how our best-in-class products and services have helped them grow and protect their businesses through tough economic times. Read More...

Unlocking the Value in Business Information

04/10/2012

As hopes for a robust return to market growth continue to dim, and as companies increasingly find that cost-cutting alone is no longer enough to protect the bottom line, finance executives are being challenged to do even more with even less. For companies striving to find secure paths to business expansion, growing profitably may mean learning much more about their customer base- both their curren Read More...

How Smart Companies are Using Rich Data Sources to Manage Risk and Boost Reward

12/06/2011

Learn how finance executives are gaining valuable intelligence on customers, on operating performance, and on potential risks -- and how they're using that knowledge to help their companies grow securely in an uncertain world. Read More...

Ponemon Institute: The Aftermath of a Data Breach

03/06/2012

The Aftermath of a Data Breach study by the Ponemon Institute shares the insights of IT professionals with actual experience dealing with a breach. Read More...

A Survey on Healthcare Information Security

03/06/2012

This survey reveals that 43 percent of healthcare organizations grade their ability to counter information security threats as poor, failing or in need of improvement. This can lead to an increased risk of a data breach. Learn what preparing for a data breach means and the steps that need to be taken from our industry experts. Read More...

Ponemon Institute: The Reputation Impact of a Data Breach

03/06/2012

According to this study, fifty-four percent of companies believe it can take 10 months to more than two years to restore a company's reputation following a breach of customer data. Find out what else executives are saying about how a data breach can affect the reputation and image of an organization. Read More...

December 2011 Business Benchmark Report

01/24/2012

The Business Benchmark Report is a quarterly look at how U.S. businesses are faring. Designed to monitor the progress of business recovery, the report looks at four key indicators of business health. Read More...

Holistic Debt Management Webinar

11/15/2011

Learn how large utility and energy companies are lowering operating costs, reducing risk and increasing liquidation and recovery rates. Read More...

September 2011 Business Benchmark Report

10/18/2011

The report shows that all U.S. businesses have demonstrated an increase in slow payment compared with September 2010, with large businesses showing the greatest increase. Read More...

Security as Business Risk: How Data Breaches Impact Bottom Lines

09/01/2011

Security is a business risk which must be accounted for in every organization¿s enterprise risk management plan. Find out how to protect your business. Read More...

June 2011 Business Benchmark Report

08/23/2011

The Business Benchmark Report is a quarterly look at how U.S. businesses are faring. Designed to monitor the progress of business recovery, the report looks at four key indicators of business health. Read More...

Best Practices in case of a Healthcare Data Breach

08/09/2011

Customer turnover in response to a data breach continues to be a dominant factor in data breach costs. Learn what steps to take during the first 72 hours of a breach incident. Read More...

March 2011 Business Benchmark Report

08/31/2011

The Business Benchmark Report is a quarterly look at how U.S. businesses are faring. Designed to monitor the progress of business recovery, the report looks at four key indicators of business health. Read More...

Medical Identity Theft Trends: The Importance of Securing Healthcare Data

06/19/2011

Learn about the findings from the Second Annual Survey on Medical Identity Theft and how it affects American consumers. Read More...

State Legislation Effects on Data Breach Resolution

04/11/2011

This webinar discusses State data breach bills being considered in 2011, data breach incident response, and trends in data security legislation and regulation. Read More...

Personal Health Information at Risk: Issues and Answers

04/07/2011

This webinar discusses consumers' privacy expectations, best practices for protecting data in compliance with HIPAA and HITECH, and what steps to take in the event of a data breach. Read More...

Data Security Law in 2011: Responding to a Breach and Security Considerations for Engaging Vendors

03/02/2011

Eventually, almost every company may need to respond to a threat or actual data breach. There are steps to prepare and to get through an incident. This paper provides some helpful considerations to responding to a data breach and vendor relationship practices regarding data breach risk. Read More...

Second Annual Survey on Medical Identity Theft

03/01/2011

This survey reveals the lack of awareness many Americans have about medical identity theft and the devastating consequences it can have. These include financial loss, incorrect medical records and harm to their credit scores. Moreover, medical identity theft appears to be an easy crime to commit. Read More...

December 2010 Business Benchmark Report

02/14/2011

The Business Benchmark Report is a quarterly look at how U.S. businesses are faring. Designed to monitor the progress of business recovery, the report looks at four key indicators of business health. Read More...

How to Decrease Fraud Losses while Creating Customer Loyalty

01/01/2011

Breaches are about more than identity fraud. They are about placing brand equity and customer loyalty at serious risk. Read More...

How Policy Will Shape Data Privacy in 2011

01/01/2011

This webinar offer a brief overview of the changing landscape in data privacy and a look at how policymakers view the regulatory environment. Read More...

A 360 View of a Data Breach

12/07/2010

Find out what to do when there is a data breach, from investigation to notification. Read More...

Data Security Law in 2011: States Remain the Center of Attention

12/07/2010

State laws requiring "reasonable" data security have had a positive impact, but data breach notification laws have had the most profound effect on the improvement of data security. Read More...

Data Breach Case Studies: From Incident to Resolution

12/01/2010

An investigative approach to data breaches. Learn important lessons learned from data breach case studies where some key tactics were applied. Read More...

Data Breaches - 2010

11/21/2010

This paper discusses how data breaches happen and what your organization can do to prepare. Read More...

Legislative Update 2010: What's on the Horizon in DC & the States

11/19/2010

The new law, called the Dodd-Frank Act, will change the way many large and small financial institutions operate, likely placing downward pressure on the availability of consumer credit. Read More...

November 2010 Business Benchmark Report

11/01/2010

The Business Benchmark Report is a monthly look at how U.S. businesses are faring. Designed to monitor the progress of business recovery, the report looks at 4 key indicators of business health. Read More...

September 2010 Business Benchmark Report

11/01/2010

The Business Benchmark Report is a quarterly look at how U.S. businesses are faring. Designed to monitor the progress of business recovery, the report looks at four key indicators of business health. Read More...

October 2010 Business Benchmark Report

10/01/2010

The national avg. days that businesses paid their bills beyond contracted terms remained flat when compared with September, but this metric has seen a 10% increase since the beginning of the year. Read More...

How to Conduct a HITECH Risk Assessment

09/23/2010

View this webinar to learn new insights into what you can do to proactively address HITECH compliance. Read More...

Risk Assessment in a HITECH World - Healthcare Privacy and Security

09/01/2010

Learn the why and how of conducting a risk assessment for compliance with HITECH. Find out what approaches you should take and who should be involved to minimize vulnerability in healthcare privacy and security issues. Read More...

Data Breaches in 2010: Causes Consequences, and How to Prepare Your Organization

08/15/2010

This webinar discusses do's and don'ts about how to react in the face of sudden data loss and gain key insights into developing a proactive data breach preparedness plan. Read More...

August 2010 Business Benchmark Report

08/01/2010

The percentage of dollars delinquent has increased by 6%. This has been following a consistent trend over the last 6 months, where percentage of dollars delinquent has shown a 14% increase. Read More...

July 2010 Business Benchmark Report

07/01/2010

The national average number of days that businesses paid their bills beyond contracted terms increased by 2 percent in July compared with June. Read More...

Solutions & Best Practices for Addressing a Healthcare Data Breach

06/01/2010

Healthcare data breaches are an increasing issue & this paper addresses reasons for that. Find out what you need to know about data breach best practices in healthcare data breach resolution. Read More...

Consequences of Medical Identity Theft & Healthcare Data Breaches

04/15/2010

An estimated 1.4M Americans were victims of medical identity theft in '09. This white paper addresses the impact of a breach to consumers and the business and provides data to support the conclusions. Read More...

Understanding Small-Business Risk Through the Economic Down Cycle

04/01/2010

An in-depth look at small-business performance in challenging market conditions. Read More...

About Medical Identity Theft and Healthcare Data Breaches

03/31/2010

The frequency of medical identity theft is on the rise. Explore what that means to your company's and your client's risks of a medical data breach and potential loss of customer and brand loyalty. Read More...

Combating the Rising Tide of Medical Identity Theft

10/01/2009

A data breach can be a gold mine for medical identity thieves. Learn about medical identity theft and how fraud resolution experience can help resolve the damaging consequences. Read More...

Data Breach Response Best Practices Prepared for Experian

05/01/2009

Data Breaches have become commonplace ? 26% of U.S. consumers have received data breach notifications. This report lists best practices for organizations before, during, and after a data breach. Read More...

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