5 strategies for building a better digital patient experience

In this webinar we explore 5 key strategies for building a better digital patient experience and what real-world solutions are available to solve for today's challenges. We share important research and technologies that are sure to elevate your strategic approach. Never before has patient access been met with such a radical need to adapt. Are you ready?


Stabilizing your revenue cycle with a patient-centric focus

Hear from Yale New Haven Health, ranked among the top U.S. hospitals by U.S. News and World Report, and their response to stabilize collections, ramp up telehealth and swiftly optimize its virtual business office without interruptions in the billing life cycle.


The road to price transparency in healthcare

We dive into the hot topic of price transparency in healthcare, the upcoming OPPS Price Transparency Final Rule (CMS-1717-F2), and how to solve for the shoppable services portion of the mandate. We’ll additionally offer insights into how Silver Cross Hospital is embracing price transparency.


How Salem Health improved portal access for virtual care amid Covid-19

In today’s environment, you need a multi-layered, multi-solution approach to protect patient access in the online healthcare environment. In this 30-minute webinar, Salem Health shares how they fast tracked their implementation of Precise ID® for healthcare portals to accelerate portal access for their virtual care visits during Covid-19.

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How to Improve Patient Access with 24/7 Connectivity

Explore CareMount Medical’s journey to implement and leverage digital engagement strategies, including online self-scheduling that provides patients with 24/7 access to the best match provider and appointment slots based on their care needs.


Patient collection strategies in an economic downturn

In this webinar, we explore how Sanford Health acted swiftly in the wake of the pandemic to successfully transition call center representatives remotely to continue their collections efforts, enabled leadership to connect with patients in COVID-affected areas, and more. 


Supercharged payment velocity

Co-sponsored webinar with Becker’s Hospital Review. Hear how Yale New Haven leveraged the automation capabilities of Enhanced Claim Status to improve payment velocity by reducing the average amount of follow-up days in work queues and overall accounts qualifying for follow-up review.


4 Strategies to better understand your members

On-Demand Health Plan Webinar. In this 30-minute session our Health Plan experts discuss real time ADT notifications, SDOH and consumer data from Experian to drive member insights, securing digital portals, and closing gaps in care. 

On-Demand Webinars

Upgrading your collections game to enhance the patient financial experience

Hear from UC San Diego Health’s leader of Patient Revenue Cycle on the actions they’ve taken to tackle collections and catapult results. Understand their tech transformation to tackle segmentation, enhance collections and improve the patient experience and gain a first-hand look at their KPIs and timeline to success.

Achieve better care management by addressing the social determinants of health

This on-demand webinar focuses on how organizations are approaching SDOH to improve health outcomes for patients and members, while enriching their experiences and lowering costs of care. Key topics include: sourcing SDOH data and privacy guidelines, optimizing engagement strategies, and best practices around operationalization. 

You can book flights online - why not medical appointments?

Access this webinar to learn how using an online, data-driven scheduling platform enables patients to schedule appointments online—improving patient access by fostering the integration and communication to make sure both patients and providers have a better care experience. 

Take a patient-centered approach to collections

Learn how to balance your most important priorities, along with the key criteria needed to achieve the expertise to effectively collect patients’ increasing share of healthcare costs—while saving staff time and expense, and maintaining the patient/provider relationship.

Patient identification – The challenges healthcare leaders and the industry are facing today

Dr. Gettinger has extensive experience in the field of health information technology. He led the development of an electronic health record (EHR) system at Dartmouth and subsequently was the senior physician leader during Dartmouth’s transition to a vendor-based EHR. 

How to better engage patients in the age of consumerism

Patients are paying more out of pocket, so they’re shopping around and being pickier about where they go for care. They want to be more involved in their care and manage their accounts online as they do with everything else.