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Propensity to Pay

Proactively Assess Payment Risk

Customize payment policies based on a patient’s likelihood to pay medical bills and improve collections with Experian Health Propensity to Pay. This effective method for predicting a patient’s likelihood to fulfill out-of-pocket obligations employs healthcare-specific models to evaluate payment risk. With this information, healthcare organizations can determine the most appropriate collections policy and initiate more productive financial counseling discussions.

A Customized Approach

Today’s consumer-driven climate demands a more flexible approach to payment collections that reflects the rapid growth in patient financial responsibility. By utilizing Propensity to Pay, healthcare organizations can assess each patient’s unique financial situation, generate a rating of the patient’s likelihood to remit payment and view personalized financial counseling scripts. As a result, providers can explore alternative payment options with patients prior to treatment and minimize the risk of non-payment.

Strengthen The Bottom Line

Incorporating Propensity to Pay into daily workflow allows healthcare organizations to employ a proactive approach to capturing all patient payments, including self-pay collections, starting at the front end of the revenue cycle. The result? Reduced patient bad debt, lower collections costs and improved cash flow.

Experian and the Experian marks used herein are service marks or registered trademarks of Experian Information Solutions, Inc. Other product and company names mentioned herein are the property of their respective owners.