Prioritize the accounts with the best recovery potential

Working a portfolio without scoring is working by coincidence. Accounts get touched in order of age, balance or last worked, not by the likelihood anyone will actually pay. The teams spending the most time on the hardest accounts are often working the ones least likely to produce a return.

Experian Recovery Scores ranks charged-off accounts by expected collectability so teams know where to start before the window closes. Recovery Scores replaces guesswork with a clearer view of each account’s recovery potential, helping teams focus time and resources where they can have the greatest impact.

The score works without requiring client-supplied balance data and is available across Experian’s full collections delivery suite, bringing smarter prioritization to every workflow in your collections operation.

What Recovery Scores helps you solve

Rank every account

Score-ordered prioritization across consumer portfolios, so teams start with the accounts most worth working.

Direct treatment to the right tier

Use score bands to guide placement, outsourcing, auction and legal strategy rather than applying one approach across the portfolio.

Score at every decision point

Recovery Scores are available across Collections Data, Collections Manager, Collection Triggers, Archives and Credit Report, so prioritization reaches every workflow in your collections operation.

Consistent prioritization across accounts

Provides a standardized approach to collection scoring, making it easier to compare and prioritize accounts based on expected collectability.

Combine score and balance information to focus collection efforts on accounts with greater recovery potential.

Combine Experian's bureau-based ranking with current portfolio balances, keeping sensitive balance data within your environment.

Available as a trigger, Recovery Scores lets you monitor accounts and see how collectability changes over time.

Recovery Scores supports bankcard, retail and charged-off accounts across a range of consumer portfolios, with solutions designed for financial services and telecom industries.

Test

Stop prioritizing by coincidence

Start scoring every charged-off account; talk to an Experian expert about ranking your portfolio by recovery potential

Contact us

Resources

Turning collections challenges into opportunities
eBook

Turning collections challenges into opportunities

Learn how to prioritize smarter, engage customers faster and streamline the recovery process.
Driving smarter recoveries with ability-to-pay insights
Infographic

Driving smarter recoveries with ability-to-pay insights

Explore how debt buyers and collections agencies can better identify signals of true payment capacity.
Checklist: Modernize your collections strategy
Infographic

Checklist: Modernize your collections strategy

See our checklist outlining four key signs that indicate if your strategy needs updating.

Start collections scoring across every account

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