Patient Identity Management Solutions
Authenticate patients and validate data before errors become denials
Verify Patient Identities
Use risk-based authentication and knowledge-based questions to verify patient identities
Prevent Medical Identity Theft
Safeguard sensitive information
Automate Portal Enrollment
Secure patient information and improve the patient experience
40+ years of experience managing and protecting identities
Connect the right patient to the right data
Patient Identity Management Solution FAQs
Patient identity management aims to keep the right demographic and eligibility data tied to the right patient in a secure manner. This way, patients can get a personalized and safe care plan. At the same time, patient access teams receive up-to-date, accurate demographic data directly into their patient registration system, as well as alerts of data discrepancies.
Inaccurate or incomplete records drive clinical risk, poor experiences, increased denials, and revenue leakage.
Correct insurance coverage may not be found, affecting a patient’s eligibility for needed services. Claims can be denied, increasing your cost to collect and delaying reimbursements. And of course, the risk for clinical errors increases.
Yes. Front‑end accuracy prevents demographic and eligibility errors that drive denials. In 2025, 68% of healthcare providers surveyed by Experian Health reported that inaccurate or incomplete patient data at intake drives denials. View the full State of Patient Access Report here.