The pitfalls of healthcare portals

Why patient portals attract cybercriminals and how new industry solutions can help

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Portal security is a multilayered approach

Online patient portals have been built to provide the ultimate self-service experience while engaging patients more fully in their care. Integrated into multiple internal systems, portals offer convenient access to personal information: Social Security number (SSN), date of birth (DOB), address, insurance information, prescription information and extensive medical records.

This one-stop shop for medical identities and health records is exactly what makes healthcare portals particularly attractive to cybercriminals. While lucrative for criminals, a portal compromise can be extremely costly to healthcare organizations, affecting finances and their reputation.

Given what’s at risk, you would expect healthcare portals to be highly protected, but most are secured by little more than a password. This white paper will highlight some of the vulnerabilities of healthcare portal technology and will explain how innovations in the healthcare industry can help minimize potential exposure.