Healthcare Industry Research
The latest healthcare industry research to help providers tackle their biggest challenges.
Revenue cycle management leaders are navigating unprecedented change. Regulatory shifts, AI innovation and rising patient financial responsibility are reshaping the industry. Our healthcare industry research hub is designed to help providers simplify healthcare, by delivering timely data and actionable insights that support confident decision-making and stronger outcomes.
24%
of providers report that claim denial rates have increased in the past 12 months.
Survey: Claims denial management survey: a front-end data quality story
82%
of providers say that reducing denials is a priority for the organization.
Survey: State of Claims 2025
49%
say automation has the biggest impact on front-end registration and verification.
Survey: claims denial management: a front-end data quality story
It starts at the front end.
Experian Health surveyed 200 healthcare leaders from January to February 2026 to better understand the reasons for claim denials and opportunities for improvement.
Denials are on the rise.
Health claims are [still] stuck in a cycle of denials, delays and data errors. Is AI the answer?
Data-driven insights into how artificial intelligence (AI) is impacting healthcare revenue cycle management.
In October 2025, Experian Health surveyed 200 healthcare leaders to better understand how much they trust AI for decision-making, top use cases and AI adoption today.
Industry statistics and insights highlight how healthcare organizations are adapting and where opportunities remain to strengthen regulatory performance.
Implementation of the One Big Beautiful Bill Act (OBBBA) is underway.
Are providers prepared? See what our survey had to say.
43%
of patients are likely to postpone or cancel care without an accurate estimate of care costs.
37%
of providers said "getting patients to use digital tools" is a top 3 patient access challenge.
Better or worse?
This survey examines the perspectives of patients and providers on access to healthcare.