Client Testimonials
See what our clients are saying about our solutions
Explore video testimonials from healthcare organizations that have partnered with Experian Health. Hear firsthand how our revenue cycle management solutions have delivered measurable results by improving price transparency, reducing claim denials, enhancing patient collections and streamlining financial performance across the patient journey.
Hear how revenue cycle leaders are using Experian Health's solutions to simplify patient registration, automate financial clearance, deliver upfront cost estimates, meet price transparency requirements and more.
Jared Barton, Enterprise Vice President of Hospital Site Operations at Trinity Health, shares how Patient Access Curator helped Trinity Health accelerate eligibility transactions, improve coordination of benefits and automate insurance discovery.
Gayle Wilson, Sr. Systems Analyst, Information Services, at Columbus Regional Hospital, shares how Patient Access Curator simplified and streamlined MBI lookup, insurance coverage discovery and other processes for their organization.
Jerry Thompson, Director of Patient Access at Baptist Hospitals of Southeast Texas, shares how Experian Health's Registration QA and Patient Payment Estimates solutions helped staff catch errors and streamline workflows.
Nicole Ready, Revenue Cycle Systems Manager, at South Shore Health and Michael DiCarlo, Sr. Advisor, Revenue Cycle Operations at Northwell Health, discuss how they deliver better patient experiences with Experian Health's Price Transparency solutions.
Kelsey Haswell, Sr. Director, Business Development and Access at Nebraska Methodist Physician's Clinic and Kevin Carver, VP, Operations and Client Operations at Experian Health, explore the power of partnership and the client success workshop.
Andrew Pederson, Director, Patient Financial Experience at University of Colorado Health, discusses how they partnered with Experian Health to automate processes with Patient Financial Clearance.
Stephanie Williams, Director, Patient Access Services at Eskenazi Health, discusses how their organization partnered with Experian Health to automate the financial assistance process with Patient Financial Clearance.
Becky Peters, Executive Director of Patient Access at Banner Health, talks about streamlining the patient registration process and improving patient access with pre-care estimates.
Ian Jensen, Senior Director of Patient Access Services at Banner Medical Group, discusses partnering with Experian Health to provide patient estimates and keeping in compliance with the No Surprises Act. Patients are getting appropriate estimates faster, and Banner Medical Group has higher engagement scores.
Learn how healthcare organizations are preventing and reducing claim denials, improving clean claim rates, and accelerating reimbursements with Experian Health's claims management solutions.
Learn how Patient Access Curator's seamless integration with Epic and its ability to eliminate manual processes helped Exact Sciences submit cleaner, more accurate claims.
Learn how a rapid ClaimSource implementation helped LifeBridge Health streamline claims management workflows.
Ken Kubisty, VP of Revenue Cycle at Exact Sciences, shares how Patient Access Curator helped their organization reduce claim denials, improve eligibility processes and more.
In these testimonials, RCM leaders share how Experian Health's solutions have helped their organization protect reimbursements, enforce payer accountability and improve contract management.
Betsy Turner, Director of Physician Reimbursement Integrity, and Katherine Healy, Reimbursement Analyst at Boston Children's Hospital, discuss how they use Contract Manager and Power Reporting to analyze payer variances and outstanding dollars.
Timothy Daye, Director, Managed Care Contracting at Duke Health Integrated Practice, shares how Experian Health's Contract Manager solution helps their organization protect revenue.
Hear real-world stories from healthcare organizations that have used Experian Health's solutions to reduce cost-to-collect, surface hidden insurance coverage, and modernize their patient collections process.
Learn how UC San Diego Health uses automation to optimize patient collections and improve the patient experience. Experian Health provides important bandwidth for internal teams to work more complicated cases that need human interaction.
Coverage Discovery helps their organization find previously undisclosed insurance coverage, optimized their collections process and helps hold Payers accountable to meet service levels.
Collections Optimization Manager helps Stanford Health Care reduce their cost to collect through managing vendor performance efficiently, automating assignment to bad debt and identifying uncollectable accounts in their AR.