Today’s consumers expect a digitally native scheduling experience. When healthcare providers fall behind expectations, they struggle to acquire and keep patients, keep them engaged, and provide the self-service and guided experiences that patients want.
Experian Health’s Patient Schedule is a digital scheduling platform that helps many of the nation’s largest health plans, health systems, and physician groups build their patient scheduling infrastructure and make the most of their scheduling inventory.
See how 24/7 self-service options increase patient satisfaction, staff efficiency, and revenue opportunities.
Improve call center efficiency with guided search to make scheduling fast and easy.
Offload call center volume to improve staff efficiency and reduce agent training time from days to minutes.
Increase your referral completion rates and reduce care gaps with automated reminders via IVR, SMS, or email.
Attract more consumers and increase market share with convenient self-scheduling options.
With patient scheduling software, The Iowa Clinic offloaded 3,000 appointment calls from the call center every month while helping providers gain new patients faster and easier.
See how Benefis Health System diagnosed and fixed issues with their patient scheduling system, resulting in nearly 50% of their patients booking after hours.
From real-time patient scheduling to new forms of outreach, HCA Healthcare and Experian Health have developed custom approaches to scheduling that benefit patients and providers.
Make access easy and convenient with 24/7 automated patient scheduling software.
Improve call center efficiency and patient experience with guided search and scheduling.
Schedule appointments and close gaps in care with automation.
Patient Schedule guides consumers to the right care with real-time scheduling online, onsite, or via call centers.
See how self-service tools free up time and resources, empowering patients and healthcare staff.
A 2022 report by Experian Health and PYMNTS revealed patients are frustrated by poor communications and a lack of digital options. Here’s how to build a better patient experience.
We reveal four major findings from our recent survey of healthcare consumers. One eye-opening statistic? 61% of patients say they would switch to a healthcare provider who offers a patient portal.