Identity Verification

Prevent healthcare identity theft

Are you confident the person standing at the registration desk is the same person scheduled for the appointment? Do they have the same insurance they had last year?

Life changes. Patients change addresses and phone numbers, and job changes lead to changes in health insurance coverage. Ensuring accurate patient identity and insurance coverage prior to treatment isn’t just important, it’s critical to prevent healthcare identity theft, payment delays and high collection costs.

Identity Verification uses the industry’s most expansive, dependable and regulated data sources to arm patient access staff with the latest patient information during pre-registration and at the point of service. 

Key features and benefits

Easily identify every patient and accelerate payment

Identity Verification is your peace of mind. It validates and corrects demographic data during pre-registration and check-in by instantly accessing accurate name, address, Social Security number, date of birth, phone number and insurance coverage data from Experian Health.

Maintain a clean, accurate patient database

If patient demographics aren’t entered correctly during pre-registration or check-in, that inaccurate data disseminates throughout the organization. With Identity Verification, you can rely on the demographic validation you need—and avoid claim rejections and patient write-offs.

Minimize returned mail, maximize collections

Data from Identity Verification meets United States Postal Service® standards and uses appropriate formatting so you ensure proper delivery of patient statements and insurance claims, and reduce financial risks associated with medical fraud and lost invoices.

Learn more from Experian Health

Montgomery County Hospital District

Montgomery County Hospital District realizes an 80-to-1 return on investment by scoring and segmenting all open patient accounts.

ValleyCare Health System

ValleyCare Health System eliminates 90 percent of incorrect patient mailing addresses and drastically reduces costly manual follow-up.

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Contact us

1 888 661 5657

Don’t put off putting the right tools in place to protect your patients and your bottom line. Complete the form below today for more details about how Identity Verification can help your healthcare organization.