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The threat of fraud persists, and consumer expectations for protection and experience remain high. To help you stay ahead, our experts share key business and consumer trends impacting the future of fraud risk and identity verification. They discuss findings from our 2024 U.S. Identity and Fraud Report to help you better protect your business and your customers.
Based on a survey of more than 2,000 U.S. consumers and 200 U.S. businesses, Experian's 2024 U.S. Identity and Fraud Report provides a snapshot of the current fraud landscape, shifting consumer expectations and actionable insights into how you can prioritize future fraud prevention technology investments.
U.S. small businesses are navigating a mixed economic climate in 2024, balancing optimism with persistent challenges. The U.S. Chamber of Commerce Small Business Index reflects growing confidence, rising to 69.5, with 73% of businesses anticipating higher revenues and 46% planning increased investments. However, inflation remains a pressing concern for 55% of businesses, compounded by worker shortages, rising insurance costs, and wage pressures. Despite these obstacles, stable cash flows and increasing adoption of AI for efficiency and cost reduction offer hope. To sustain growth, businesses must prioritize operational efficiency and secure affordable funding to weather the economic heat.
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Maximizing portfolio performance in the current debt management and collections landscape demands adapting to dynamic markets and implementing optimized, customer-centric strategies. This e-book explores the current landscape of debt and delinquency, offering solutions to increase recoveries, streamline operations, and enhance the consumer experience.