Welcome to the Experian Thought Leadership Hub

Experts from Experian, Micronotes, and Premier America Credit Union explore how credit unions can reach the right prospects at the right time to drive measurable loan and member growth.

Changes in consumer behavior and advancements in data and technology mean that traditional collection methods may no longer produce the best results. 

Download our checklist for four key signs  that your strategy needs updating and how modern solutions can help:

• Lack of proper account prioritization 
• Low engagement and high call avoidance  
• Outdated scoring or models 
• Inefficient manual processes

Explore Experian’s latest State of Student Loans white paper to uncover key trends, borrower insights, and the evolving impact of student debt on financial health. Learn how data-driven solutions can help lenders and consumers navigate today’s student loan landscape.

Key considerations include:

• Strategies to engage consumers proactively to provide resources
• Recalibration of risk models
• Mitigating fraud while navigating the changing landscape

Home equity lending is shifting fast and hidden risks could be costing you.

• Fraud is rising: Identity theft and misrepresentation are becoming more common, increasing losses and slowing approvals.
• Workflows are outdated: Manual processes and legacy systems are creating bottlenecks and inefficiencies.
• Profitability is impacted: Many lenders underestimate how these issues affect their bottom line.

Experian’s latest Commercial Pulse Report dives into the financial health of the restaurant sector amid rising costs and shifting consumer behavior.

Key insights:

• Menu prices at Full-Service Restaurants rose 4.6% in August — outpacing inflation.
• Limited-Service Restaurants are showing improved credit risk scores, suggesting stronger adaptability.
• Credit access is tightening across the board, with average credit limits falling below $6,000.
• Revolving credit utilization is climbing — an early signal of potential cash flow strain.

What does this mean for lenders and decision makers?

✅ Not all restaurant types face the same risks.

✅ Segmenting credit strategies is more important than ever.

✅ Watch utilization and inquiry trends closely — they may be early indicators of distress.

Check out the full report to see how these trends could impact your strategy!

Subscribe to Commercial Pulse Report

Learn how background screeners can modernize employment verifications and improve outcomes:

• Reduce manual intervention with digital response channels
• Maintain compliance while strengthening data accuracy
• Boost efficiency and client confidence with best practices

The U.S. economy shows signs of steady growth in Q3, yet challenges remain. A cooling labor market and persistent inflation create uncertainty, prompting lenders to stay cautious while adapting. Even in this dynamic environment, growth opportunities continue to emerge across the industry.

First-party fraud is notoriously difficult to separate from credit risk — but first-payment default (FPD) can be the key to earlier, more accurate fraud detection.

Key insights:

• What makes first-party fraud and credit risk so difficult to separate (and so costly to misclassify).
• Why FPD is the strongest, most reliable indicator of first-party fraud.
• Actionable takeaways for businesses to combat first-party fraud.

Rental fraud is surging, driven by generative AI (GenAI) and automation, overwhelming leasing systems and increasing financial risk. Experian helps rental companies detect fraud early, protect revenue, and maintain seamless leasing experiences.

• 93% of rental companies reported fraud in the past year 
• Evictions cost over $3,500 each due to misrepresentation 
• 84% of companies saw falsified income documentation