A study conducted in May 2022 by Aite-Novarica Group surveyed 207 large and midsized U.S. e-commerce firms. The research quantifies the impact of online transaction fraud prevention efforts and false declines for U.S. e-commerce and digital marketplace merchants. Download for a snapshot of the study along with key findings.

Aite-Novarica Group’s The E-Commerce Fraud Enigma: The Quest to Maximize Revenue While Minimizing Fraud Report found the average false decline rate is 1.16%. With over $960 billion in U.S. online sales in 2021, lost sales due to false declines total more than $11 billion, a substantial impact for merchants and their customers.

In our latest fraud infographic, we map out a consumer journey that ties together seamless recognition with fraud prevention so businesses can provide an enhanced customer experience while properly treating third-party, first-party, and synthetic identity fraud.

Fraudsters are continuously looking to capitalize on new opportunities. Businesses need to implement an effective fraud and identity solution to prevent sophisticated attacks and balance fraud detection with ease of interactions. Watch this on-demand webinar to learn more about the impact of recent and rising fraud trends and how the proper investment in technology can help businesses mitigate credit risk and fraud while enhancing the consumer experience.