The State of Patient Access: 2021
Insights and trends from providers and patients
We believe a better patient access experience means a stronger revenue cycle. Experian Health’s 2021 patient access survey – with responses from providers and patients – looks at several issues related to that experience. The results can help guide providers’ efforts to emerge stronger from a year like no other.
To access more insights and trends, download the entire white paper, “The State of Patient Access: 2021.”
Dan Wiens, Product Director at Experian Health, discusses the consumer survey results focused on patient estimates.
Jason Kressel, SVP and GM Consumer Products and Analytics at Experian Health, discusses survey results related to consumers wanting to control appointment scheduling.
Victoria Dames, Senior Director Product Management at Experian Health, discusses patient concerns around the security of their personal information online.