Patient Outreach Solutions
Close gaps in care and collect outstanding patient balances with automated solutions
Learn more about patient scheduling outreach to close more gaps in care, improve the patient experience, increase patient engagement, and reduce call center workload.
Providers are increasingly focused on improving the patient experience, from scheduling visits for the care patients need to the financial experience of paying their medical bills. Are you doing everything you can to engage with your patients through their preferred communication channels?
Experian Health’s patient outreach solutions help providers schedule more visits and close gaps in care with SMS and IVR campaigns that enable patients to schedule right from messages, instead of just providing patients with a number to call during office hours. This creates a better, more convenient patient experience while also adding scale to your scheduling efforts without adding headcount.
Our patient outreach solutions also support high-performing collection efforts. Automated text and IVR campaigns enable your staff to collect against patient balances, while delivering on convenience and experience.
Launch campaigns to target populations via text and IVR and enable patients to conveniently self-schedule in real-time.
Cloud-based dialing platform providing inbound, outbound and blended call environments to help collect patient balances.
Automated text messaging for engaging, effective patient collection outreach efforts.
Due to COVID-19 and the delay of elective procedures, many healthcare providers are struggling to ensure their patient populations are getting the care they need. Learn how patient outreach can help.
Health plans face numerous obstacles closing gaps in care, from social determinants of health to inconsistent coordination of care, learn how we can help close gaps in care.
Yale New Haven Health was feeling the impact of the changing healthcare landscape. Patients are finding it more challenging to pay their medical bills. Learn how they improved collections.