Group Practice Journal
Get a combined view of all outstanding patient balances with Experian Health Open Balance Display. This valuable service consolidates open balance information across an entire healthcare network to deliver an accurate financial picture of a patient or guarantor.
At most healthcare organizations, patient access staff are able to view patient account information only for their facility. If staff members are able to access balances at other locations, the process is often cumbersome at best. Open Balance Display overcomes this challenge by aggregating financial data from multiple information systems and using the industry’s most advanced matching logic to seamlessly link guarantor accounts across all facilities within a healthcare network.
Armed with cross-facility patient and guarantor accounts receivable information, patient access staff are able to collect the total outstanding balance rather than capturing only what is owed for the current visit. Having account history information at their fingertips also gives staff the ability to initiate more meaningful financial discussions with patients at the point of service, ultimately helping to increase collections and maximize revenue.