As healthcare becomes more competitive, ensuring streamlined operations within your organization is key. An automated, data driven workflow can incorporate outside data into the registration process to identify demographic and insurance errors while ensuring registration accuracy in real-time, eliminating the mistakes that cost your organization money and waste your staff’s time.
Automation also empowers you with account prioritization, so you can manage the patient arrival process by measuring patient wait times.
With Experian Health’s patient intake solutions, you can not only create better patient experiences from the moment the patient begins interfacing with your organization, it will also optimize revenue for health systems while enabling a revenue cycle that puts the patient at the center of care.
Registration QA monitors patient registration discrepancies, identifies demographic and insurance errors, and enables authorized staff to correct the account (or pass on to an appropriate person for resolution). With more than 400 standard alert messages available, and a custom workflow, this quality assurance tool improves registration accuracy in real-time, eliminating the mistakes that cost your organization money and waste your staff’s time.
PatientTrack® is a patient registration tracking solution that helps healthcare facilities manage the patient arrival process by measuring patient wait times and alerting management when they exceed established quality thresholds. Once alerted, managers monitor current staff activity and assign additional staff to existing work pools, proactively managing wait times to acceptable levels. Wait time performance is automatically included in registration quality scorecards.