Tip Sheet
Published March 31, 2026
Customer Management Data Sources Risk Management
Your most valuable customers don’t announce their departure. By the time balances decline or activity slows, competitors have already captured share of wallet.
Download our strategic snapshot to learn how your institution can identify behavioral shifts early, respond confidently and accelerate high-value customers forward.
Did you know?
- Customers typically hold less than 50% of their deposits or loans with a single institution.
- Selling to an existing customer can be up to 10x more successful than acquiring a new one.
- A 5% increase in customer retention can boost profits by 25% to 95%.
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Report
Credit Card Market Growth Chartbook: Q2 2026
Explore credit card market trends through Q2 2026, including changes in originations, issuer performance and consumer segments.
- Track secured and unsecured credit card growth.
- Compare national banks, regional banks, credit unions, fintechs and subprime issuers.
- Examine origination trends by credit score and generation.
Case Study
How a National Bank Revitalized Credit Education
A national credit card issuer refreshed its financial wellness program with Digital Identity Manager to strengthen engagement and grow paid bundle revenue.
- Increased the paid bundle price by 18%
- Recorded 27,315 Digital Identity Manager activations in the first year
- Increased average new acquisitions by 47%, with a 1% increase in average deactivations
Report
Q3 2026 Lending Conditions Chartbook
Explore economic conditions and consumer credit trends shaping the lending environment in Q3 2026.
- Economic and labor market indicators, inflation and interest rates
- Lending standards, credit demand and originations across major products
- Delinquency trends by product, borrower segment and lender type
Tip Sheet
One Partner, From Placement to Payment
The right data, in the right order is helping collections teams improve recovery across their portfolio. In our latest tip sheet, learn how to:
- Screen accounts for special handling before outreach
- Prioritize accounts by recovery and payment likelihood
- Improve contact strategies with current identity data
- Scale recovery with reusable workflows and custom strategies