How a National Bank Revitalized Credit Education

This report examines the gap between the protection consumers expect from retail banks and the trust they place in them.

• Shares 2026 findings on fraud, identity, biometrics and AI.
• Explores how mobile banking, security friction and invisible protections shape customer experience.
• Outlines ways banks can make protection more visible, explainable and controllable.

Explore economic conditions and consumer credit trends shaping the lending environment in Q3 2026.

• Economic and labor market indicators, inflation and interest rates
• Lending standards, credit demand and originations across major products
• Delinquency trends by product, borrower segment and lender type

Explore the latest fraud, identity and consumer trust trends shaping e-commerce risk strategies.

• See how agentic commerce is reshaping shopping and fraud prevention.
• Uncover gaps between consumer security preferences and merchant strategies.
• Learn how merchants can build trust while reducing friction.

Explore our 2027 Data Breach Industry Forecast and the emerging risks shaping cybersecurity and consumer trust. 

• See how AI may reshape identity verification and fraud 
• Explore the rise of digital doppelgängers 
• Learn how consumer privacy behaviors may evolve 
• Understand why breach notifications may need a reset