Report
Published December 8, 2025
Fraud Management Identity
Consumers expect e-commerce experiences to be seamless and secure but, as fraud threats evolve, merchants are struggling to keep pace — and consumers are losing trust in merchants. Drawing on this year’s U.S. identity and fraud insights, this report explores the key factors contributing to the e-commerce trust gap.
You’ll learn:
- What’s driving consumer concerns in e-commerce.
- Consumers’ preferred security methods for seamless, safe transactions
- Actionable recommendations to enhance merchants’ fraud stacks
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Video
Santander Bank on Partnering with Experian
How a rapidly evolving fraud landscape accelerated the need for a smarter, more modern fraud strategy.
Hear directly from Warren Jones, Head of Fraud Strategy & Analytics on:
- Driving better first impressions and improving Net Promoter Scores
- Accelerating approvals by eliminating a manual review queue where 90% of alerts were fraud
- Strengthening fraud strategy through a long-term partnership with Experian
Webinar
2026 Future of Fraud Forecast: Insights into the Next Wave of AI-Driven Fraud
This webinar breaks down the major themes from Experian’s 2026 Future of Fraud Forecast and what they signal for the year ahead. Our experts explore the trends gaining momentum, including:
The technologies accelerating the next wave of fraud activity
Where fraudsters are finding new openings across consumer and enterprise touchpoints
The strategies forward-looking teams are prioritizing now
Webinar
Fraud or Financial Distress: Detecting Risk Early
First-party fraud can look like traditional credit risk, but the intent behind the behavior is very different. In this on-demand webinar, Experian experts show how to use early performance, identity and behavioral signals to distinguish fraud from genuine financial distress and improve portfolio outcomes.
- Learn how first-party fraud hides inside “normal” credit losses
- See which early behaviors signal deceptive intent versus hardship
- Understand how to align fraud, credit and collections strategies
- Explore practical use cases from leading financial institutions
Webinar
Protecting Employees’ Identities and Financial Wellbeing
Experian experts discuss how companies are integrating credit education, identity protection, and financial wellness into their employee benefits offerings.
Watch our on-demand webinar to discover:
- Why traditional benefits are no longer enough.
- How to deliver all-in-one financial protection.
- Real-world results from Experian-powered solutions.
- What your employees really want from their benefits.