Infographic
Published January 27, 2025
Fraud Management Identity
Experian's 2025 Future of Fraud Forecast reveals five emerging fraud threats that could challenge businesses and consumers in 2025.
Key insights:
- This year’s predictions show that fraudsters will continue to double down on the digital landscape and leverage Generative AI (Gen AI) to commit sophisticated crimes at a rapid pace.
- Half of consumers surveyed said they are concerned about conducting activities online.
- 75% of companies cite cybercrime as a top concern.
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Case Study
How an E-commerce Retailer Reduced Fake Accounts and Fraud
Discover how an e-commerce company strengthened fraud prevention using email-based identity intelligence to:
- Identify suspicious accounts during registration and guest checkout.
- Reduce fake accounts, attempted fraud and chargebacks.
- Improve conversion while minimizing friction for legitimate customers.
- Implement a new fraud prevention approach in approximately two weeks.
Case Study
How a National Bank Revitalized Credit Education
A national credit card issuer refreshed its financial wellness program with Digital Identity Manager to strengthen engagement and grow paid bundle revenue.
- Increased the paid bundle price by 18%
- Recorded 27,315 Digital Identity Manager activations in the first year
- Increased average new acquisitions by 47%, with a 1% increase in average deactivations
Report
Minding the Trust Gap: Identity and Fraud Insights for Retail Banking in 2026
This report examines the gap between the protection consumers expect from retail banks and the trust they place in them.
- Shares 2026 findings on fraud, identity, biometrics and AI.
- Explores how mobile banking, security friction and invisible protections shape customer experience.
- Outlines ways banks can make protection more visible, explainable and controllable.
Report
Navigating trust in the agentic age: Insights for e-commerce in 2026
Explore the latest fraud, identity and consumer trust trends shaping e-commerce risk strategies.
- See how agentic commerce is reshaping shopping and fraud prevention.
- Uncover gaps between consumer security preferences and merchant strategies.
- Learn how merchants can build trust while reducing friction.