2024 Q4 Lending Conditions Chartbook

Mortgage lenders face rising fallout, affordability strain, and shifting borrower expectations. This white paper explores how embedded financial wellness strengthens conversion, reduces risk, and builds long-term trust.

• Improve inquiry-to-close conversion
• Manage risk with real-time credit insights
• Address affordability pressures proactively
• Deepen engagement and drive sustainable growth

Read our first-annual 2026 Public Sector Trends & Impact Report to understand the forces reshaping agency operations and trust:

• Rising fraud and program integrity risks
• Modernization challenges across legacy and digital systems
• Workforce strain and responsible automation
• Securing citizen access without increasing friction

Read our first-ever State of Energy and Utilities Report examining the forces shaping the industry this year.

• Rising arrearages and affordability pressures
• Expanding digital channels and identity-related fraud exposure
• AI-driven demand, data center growth and grid resiliency challenges
• Data-driven strategies to reduce risk and strengthen customer trust

After outperforming expectations in 2025, the U.S. economy heads into 2026 with momentum - and meaningful risks. This Macro Moment explores the forces shaping the year ahead, from AI-driven growth and consumer resilience to evolving credit conditions and labor market uncertainty, helping leaders prepare for what’s next. Key takeaways include:

• The economic signals that mattered most in 2025 - and why they still matter
  
• How AI, consumers, and credit conditions are shaping 2026
  
• Where risks remain and what to watch in the labor market