Experian's business information is designed to be as accurate, reliable and comprehensive as possible. To achieve this, Experian conducts a business televerification program to verify information about a business by telephone. When you receive a phone call from Experian to update basic information about your business, our representative will clearly identify himself/herself as a representative of Experian and the purpose of the call.

Experian is sensitive to your interest in privacy, and we are committed to letting you know what information is collected, how the information is used and in providing you choices in the use of the information.

Questions We Ask
Experian representatives call businesses to update the following information:

  • Name of the business
  • Address of the business
  • Highest ranking person or contact at that location and title
  • Whether the business is operated from a home or a commercial location
  • Year the business started
  • Number of employees

Questions We Don't Ask
We don't ask for sensitive or personal information. If you are requested to provide any of the following types of personal information, you should not provide this information over the phone but instead ask for specifics regarding the origin of the call and a phone number or address of the caller.

  • Account numbers
  • Account Balances
  • Social Security number
  • Date of birth
  • Personal financial information
  • Personal health information
  • Personal family information

Information Use
Experian's business marketing database is used by our clients to find their ideal business prospects and improve relationships with business customers that are interested in learning more about their products and services.

Accurate Information Is Beneficial To Your Business
Experian updates your business information so that its business marketing database is as accurate as possible. Accurate data is used by consumers and businesses to locate businesses that they are interested in doing business with. The more accurate and current the information, the better targeted offers can be.

How Experian's Business Information Is Originally Obtained
Experian's business information is gathered from a variety of sources such as yellow pages, public records, Uniform Commercial Code filings, new business filings, etc.

Questions And Concerns
If you have any questions or concerns, please call Experian Business Information Solutions voice mail at 714 830 7714. A representative will contact you to answer your questions.