Driving Growth in a Digital-First World

A national credit card issuer refreshed its financial wellness program with Digital Identity Manager to strengthen engagement and grow paid bundle revenue.

• Increased the paid bundle price by 18%
• Recorded 27,315 Digital Identity Manager activations in the first year
• Increased average new acquisitions by 47%, with a 1% increase in average deactivations

This report examines the gap between the protection consumers expect from retail banks and the trust they place in them.

• Shares 2026 findings on fraud, identity, biometrics and AI.
• Explores how mobile banking, security friction and invisible protections shape customer experience.
• Outlines ways banks can make protection more visible, explainable and controllable.

Explore economic conditions and consumer credit trends shaping the lending environment in Q3 2026.

• Economic and labor market indicators, inflation and interest rates
• Lending standards, credit demand and originations across major products
• Delinquency trends by product, borrower segment and lender type

See how behavioral analytics strengthened post-login fraud detection.

• Learn how we integrated across 200+ ecosystem points.
• Discover how fraud detection increased 2X versus incumbent tools.
• Explore how connected signals exposed organized fraud rings.