Patient Financial Clearance

The payment experience for each patient should be as unique as the care they receive

Brandon Burnett, Director, Patient Financial Services, of Kaiser Permanente in Colorado, shares his insight and experience working with Experian Health's Patient Financial Clearance and Identity Verification.


Just as you don’t provide identical medical treatment to every patient, processing all patient accounts the same way doesn’t make sense. Each patient is different. Using comprehensive data and advanced analytics, our Patient Financial Clearance solution makes the payment process a positive one by assessing and assigning each patient to the appropriate financial pathway based on their unique financial situation.

To increase point-of-service collections and reduce bad debt, you need to quickly and easily determine which patients qualify for financial assistance and which patients have the propensity and likelihood to pay—prior to treatment.

Patient Financial Clearance determines which patients are likely to pay and connects those that potentially qualify for financial assistance with the right programs. Now you can recommend the appropriate financial pathway for every patient, in real-time. Patients can opt to fill out applications and submit documents online to streamline the process.

Patient Financial Clearance helps you collect with confidence knowing each patient has been assessed and assigned to the appropriate financial pathway. 

Key features and benefits

Better screened patients lead to increased collections

With Patient Financial Clearance, your staff accesses the most accurate financial data to screen patients for Medicaid, charity, or other assistance programs. Our solution can be used prior to service or at the point of service, and can also evaluate payment risk to determine the most appropriate collection policy. The result: More revenue collected and less bad debt.

Provide empathetic, supportive financial counseling

Armed with accurate information, your staff connects patients to the assistance programs they qualify for, and even auto-enrolls them. Patient Financial Clearance also includes the ability to set up customized payment plans based on each patient’s ability to pay.

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Guide your patients in the financial direction that works best for them—in real time. Complete the form below to learn more about how you can begin providing the financial clearance services that help you help your patients, and collect confidently.