Webinar
Published March 12, 2026
Customer Management Data Sources Risk Management
Winning new customers is challenging but retaining them and growing their value is even harder.
In this exclusive webinar, America First Credit Union’s Kymrie Turner sits down with Experian’s Mark Soffietti to explore how leading institutions can leverage differentiated data to drive long-term customer value.
You’ll learn about:
- Five key challenges financial institutions face in account management and customer retention
- Risk-focused actions to help protect your institution and your customers
- How America First Credit Union approaches portfolio segmentation, forecasting, and credit limit optimization to strengthen member relationships
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Global Insights 2026: Predictions for Credit and Fraud Risk
Global Insights 2026 explores how financial institutions are shifting from rapid AI adoption to accountable, connected intelligence. As fraud grows more sophisticated and risk functions converge, success depends on governed data, orchestrated ecosystems, and explainable decisions at scale.
- Accountable AI with measurable ROI and governance
- Layered fraud and continuous identity verification
- Unified credit, fraud, and compliance intelligence
Webinar
2026 Future of Fraud Forecast: Insights into the Next Wave of AI-Driven Fraud
This webinar breaks down the major themes from Experian’s 2026 Future of Fraud Forecast and what they signal for the year ahead. Our experts explore the trends gaining momentum, including:
The technologies accelerating the next wave of fraud activity
Where fraudsters are finding new openings across consumer and enterprise touchpoints
The strategies forward-looking teams are prioritizing now
Webinar
Smarter Prospecting: Turning Data into Demand
The credit marketing landscape is evolving. As competition intensifies and consumer expectations rise, financial institutions that can predict, personalize and perform at scale will define the next generation of success.
In this webinar, our experts explore how financial institutions can use connected intelligence to find, know and grow the right customers, leading to:
- Smarter acquisition
- Stronger customer retention
- More proactive growth
Infographic
2026 Future of Fraud Forecast
Download Experian’s 2026 Future of Fraud Forecast to explore five fraud trends expected to have the biggest impact on businesses and consumers in the coming year, including:
- Agentic AI and machine-to-machine fraud
- Deepfake-driven employment fraud
- Smart home device exploitation
- Website cloning and emotionally intelligent fraud bots