State of the economy report - September 2024

Explore credit card market trends through Q2 2026, including changes in originations, issuer performance and consumer segments.

• Track secured and unsecured credit card growth.
• Compare national banks, regional banks, credit unions, fintechs and subprime issuers.
• Examine origination trends by credit score and generation.

In this episode of the Chrisman Commentary, we explore why income and employment verification are reaching a turning point for mortgage lenders and borrowers alike. Ryan Rosales discusses how new data sources, including Experian Verify’s integration with Workday, are helping move the industry beyond the traditional choice between a few verification providers and cumbersome manual documentation. Tune in to hear how greater competition, expanded data coverage, real-time verification, and a more open ecosystem could reduce borrower friction, lower lender costs, and potentially reshape the future of mortgage origination. 

A national credit card issuer refreshed its financial wellness program with Digital Identity Manager to strengthen engagement and grow paid bundle revenue.

• Increased the paid bundle price by 18%
• Recorded 27,315 Digital Identity Manager activations in the first year
• Increased average new acquisitions by 47%, with a 1% increase in average deactivations

This report examines the gap between the protection consumers expect from retail banks and the trust they place in them.

• Shares 2026 findings on fraud, identity, biometrics and AI.
• Explores how mobile banking, security friction and invisible protections shape customer experience.
• Outlines ways banks can make protection more visible, explainable and controllable.