Field collections services for utilities
Efficiently segment customers and deploy your field resources to achieve business goals.
Customer segmentation serves as the foundation for a successful utility debt collections strategy. But to segment your customers effectively, you must have the right data and systems at your disposal. With our field collection services, you can analyze and determine the optimal collection strategy for each customer, given competing business objectives.
Group customers based on similar traits and create macro segment data profiles with Marketswitch Optimization.
Our dedicated utilities team is on hand to help you keep pace with the changing utilities landscape.
Learn how to effectively navigate the collections ecosystem amidst COVID-19.
Gain insight into how you can use big data to enhance your decisioning.
Make better data-driven collections decisions across the customer lifecycle.