Managing early and active delinquency for utilities
Automate execution with next generation technology and software.
Changing consumer behavior and shifting economic tides have made it imperative for utility providers to adapt strategies and processes that preserve positive customer relationships while continuing to collect delinquent balances during unpredictable times. Our early and active delinquency solutions help you evolve your collections and recovery processes, optimize your resources and reach the right customer, with the right message, at the right time.
Leverage Decision Essentials to increase collections revenue while improving efficiency.
Group customers based on similar traits and create macro segment data profiles with Marketswitch Optimization.
Enable an analytical, strategic approach to meet today’s collections challenges with PowerCurve Collections.
Collect every available dollar across your entire portfolio with PriorityScore for Collections.
Leverage Collection Triggers to receive daily notifications of new contact information and updates.
Our dedicated utilities team is on hand to help you keep pace with the changing utilities landscape.
Gain insight on how to successfully navigate the changing collections landscape amidst COVID-19.
Make better data-driven collections decisions across the customer lifecycle.
Learn how a fintech company leveraged Experian’s Tax Season Payment Indicator to identify past due customers.