Without reliable income data, it’s difficult to gauge a consumer’s ability to pay. For utility providers, income verification is a critical function that enables consumers to obtain the assistance they critically need. By leveraging our automated income verification tools, you can streamline the eligibility review process and identify consumers who qualify for utility payment assistance.
An estimated 5 .4 million families receive Low Income Home Energy Assistance Program (LIHEAP) assistance, which includes heating grants, cooling grants, and crisis assistance.
U.S. Department of Health and Human Services
Learn how you can reduce friction, digitalize communications and drive positive user experiences.
Leverage Income Insight to determine a customer’s ability to meet their financial obligations.
Use Verification of Income to improve accuracy, reduce fraud and streamline the customer experience.
Learn more about your customers and drive new business across all channels with ConsumerView.
In today’s challenging economic environment, it’s more important than ever for utility providers to adopt strategies and processes that preserve positive customer relationships without hurting their bottom line. Learn how can you more accurately assess your customers’ ability to pay and provide relief to those who need it most.