Identity verification is essential to safely serve your customers. In today’s world of changing consumer preferences and technological advances, utility providers need to understand and weigh fraud and identity risks with the need to meet consumer expectations for a fast, frictionless experience. Our identity verification solutions help you keep pace with emerging fraud trends, manage your resources more efficiently and minimize costs by leveraging additional and step-up authentication when necessary.

Identity verification is more important than ever to consumers...


of consumers

say their perception of a business is improved when a business invests in the customer experience, namely security.

Source: Experian's "2020 global fraud and ID report"


of consumers

are confident that they can accurately identify their consumers. However, 55% of consumers don’t feel recognized.

Source: Experian's "2020 global fraud and ID report"

Identity verification solutions

Leverage our identity verification solutions to Identify and authenticate users across the customer life cycle.

Precise ID Model Suite

Confidently and effectively verify identities against our industry leading data sources with Precise ID Model Suite.

Multifactor authentication

Leverage multifactor authentication to ensure you are reaching the right consumer and add security.


Use CrossCore to modify your strategies, verify documents, improve compliance and enhance the customer experience.

Contact us and discover how we can help your business.

Our dedicated utilities team is on hand to help you keep pace with the changing utilities landscape.


Respond quickly

Blog post: Introducing the new CrossCore®

Learn how you can quickly respond to today’s emerging fraud threats.

Identify customers

Report: Global identity and fraud

Gain insight on consumers’ and businesses perspectives on fraud and ID.

Mitigate losses

On-demand event: Identifying customers in a faceless world

Learn how automated verification solutions can help mitigate fraud losses.

Learn how our services can help streamline your utilities operations.

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