Experian Health’s market-leading suite of patient access, claims and contract management and collections products and consultative services is powered by real-time data and advanced analytics, giving healthcare providers greater visibility and control over critical revenue cycle management processes.
Experian Health, which was formed after Experian acquired SearchAmerica and Medical Present Value Inc., gives providers access to proven solutions as well as innovative, new capabilities to address the changing needs of healthcare. With the acquisition of Passport in 2013, providers can now leverage automated processes for patient and payer interaction with a single partner for the entire revenue cycle.
At each step of the way, Experian Health empowers health systems, hospitals, medical groups and specialty organizations with financial intelligence so they can make more informed business decisions, better understand their financial performance and strengthen the bottom line.
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Improving the Patient Billing Experience Through Online Customer Self-Service (Jan. 28)
Attend this event to learn how Cincinnati Children’s Medical Center engaged patients and families by simplifying the medical billing experience.
Attend this webinar to learn how Washington University School of Medicine used Payer Alerts to reduce claims denials, optimize reimbursement, streamline staff time, among other benefits.
Learn critical strategies that can alleviate common pain points in the claims lifecycle and enhance your bottom line.
View this recorded webinar for a guided tour through the complexities as you move forward to engage patients with their healthcare decisions, improve patient satisfaction and remain an excellent financial steward.
Address portal security issues before it’s too late. Learn how to authenticate patients confidently and reduce risk during new patient enrollment and ongoing access to portals.
Find out how to optimize your collections strategies to address the increase in high deductibles and rise in self-pay.
Hear how Premier Health saved $600,000 per year, improved turnaround time and increased physician satisfaction.
Industry publications, periodicals and research firms frequently look to Experian Health executives and clients to gain insight into how providers are optimizing financial performance in this complex healthcare landscape. Below are recent news reports, articles and feature stories highlighting the latest commentary and success stories from Experian Health.
Moving the Collections Process Up Front
Hospital Access Management
Collections up 25% with this change
Hospital Access Management
Payers are shifting liability to patient; Take these steps to reduce bad debt
Group Practice Journal
The Data-Driven Mindset Toward Healthy Patients, Healthy Margins
Access Management Journal
Access to Better Information can Drive Revenue and Patient Satisfaction
Long recognized as patient registration experts, Patient Access is now tasked with a new vantage point in the healthcare continuum.
Healthcare IT News
Bringing the Revenue Cycle to the Next Level
Driven by changes in the healthcare market, a data- and analytically-driven revenue cycle is the standard every healthcare organization should strive for and reach.
Revenue Cycle Strategist
Leveraging Data to Inform Patient Collections
Effective revenue cycle management requires the ability to leverage data and analytics to inform billing and collections, using the practices described in the table at right..
Altru Health System and INTEGRIS Health
"By leveraging Collections Optimization paired with other Experian Health patient access solutions, we’ve improved our ability to respond to the rise in self-pay."
Baylor College of Medicine
"Experian Health provides accurate data that allows us to successfully challenge issues with payer contract performance, negotiate better contracts and promptly capture patient fees."
"With Experian Health, we are easily and accurately able to monitor payer compliance, identify and appeal underpayments, reduce patient bad debt and help boost satisfaction and overall collections through eligibility estimates, ultimately improving overall revenue cycle management processes."
Medical College of Wisconsin
"We definitely achieved our objectives; our group has a great partnership with Experian Health."
Montgomery County Hospital District
"The financial load has been lightened, and the staff is no longer spinning their wheels. We can now make a difference in every account that is touched."
State of Franklin Healthcare Associates
"With Claim Scrubber, I have the ability to go into the system and create my own edits. Other systems either didn’t accommodate customized edits, or required you to call, perhaps pay a fee and go through a long process."
Using the patient identity [product], we were able to identify 1-2 suspicious identities per week. What was scary about that was that these had probably been happening all along, we just didn’t know about it.
Experian truly understands our business, and the relationships we've had with the Experian team over the years have been extremely valuable.
Experian is a leader in knowing where the industry is headed…looking forward, monitoring the industry, and taking the pulse of its clients and what their current needs are.
Experian’s partnership with us is important because they have an array of tools from the front and to the back, and that give us a global perspective.
We chose to partner with Experian Health because we had received very good references from other organizations with whom we are affiliated.
Experian is one of the few companies we rarely refer to as a vendor…we refer to Experian as our partner, and there's not a lot of people we do business with you can say that about.