Improve Revenue Cycle Management Decisions with Data-Driven Insight

Experian Health’s market-leading suite of patient access, claims and contract management and collections products and consultative services is powered by real-time data and advanced analytics, giving healthcare providers greater visibility and control over critical revenue cycle management processes.

Experian Health, which was formed after Experian acquired SearchAmerica and Medical Present Value Inc., gives providers access to proven solutions as well as innovative, new capabilities to address the changing needs of healthcare. With the acquisition of Passport in 2013, providers can now leverage automated processes for patient and payer interaction with a single partner for the entire revenue cycle.

At each step of the way, Experian Health empowers health systems, hospitals, medical groups and specialty organizations with financial intelligence so they can make more informed business decisions, better understand their financial performance and strengthen the bottom line.

What's Happening in Healthcare

NAHAM's Patient Access Week is April 5-11, 2015. Find out how we're celebrating the contributions of patient access staff 

Press Release: Experian Health awarded 2014 Best in KLAS, Patient Access

Experian Health Ranks 44 On The Healthcare Informatics Annual HCI 100 List




Experian Health awarded 2014 Best in KLAS, Patient Access

Our eCare NEXT solution has been ranked #1 in the 2014 Best in KLAS Awards: Software and Services Report.

  • HFMA NorCal | March 19-20, 2015 | Sheraton Grand, Sacramento, CA
  • AMGA Annual Conference | March 23-26, 2015 | Caesars Palace, Las Vegas, NV
  • HFMA TX State | March 31- April 1, 2015 | Hyatt Regency Austin
  • HFMA NH/VT | April 8, 2015 | Holiday Inn, Concord, NH
  • HMA CFO Forum | April 8-11, 2015 | Key Largo, FL
  • HFMA Hawaii | April 9-10, 2015 | Ala Moana Hotel, Honolulu, HI
  • HIMSS Revenue Cycle Solutions Summit | April 12, 2015 | McCormick Place, Chicago
  • HIMSS Conference | April 12-16, 2015 | McCormick Place, Chicago
  • HFMA Montana | April 15-17, 2015 | Hilton Garden Inn in Missoula, Montana
  • HFMA Hudson Valley | April 16, 2015 | Westchester Marriott, Tarrytown, NY

On Demand Webinars 

Financial Screening in the Age of the Affordable Care Act

View this webinar to find out how to implement automated processes to screen high volumes of patients at the point of service to determine if they qualify for Medicaid, charity or other financial assistance programs. Learn how to increase staff productivity and minimize patient bad debt with the increased population of self-pay patients.

5 Ways to Better Manage Your Patient Population

View this recorded webinar to find out how to transition from fee-for-service to coordinated care. You’ll learn best practices and tips to help you track your patients’ entire course of care--from initial diagnosis through full recovery.

How to Take the Element of Surprise Out of Payer Policy Changes

Attend this webinar to learn how Washington University School of Medicine used Payer Alerts to reduce claims denials, optimize reimbursement, streamline staff time, among other benefits.

5 Ways to Accelerate Your Claims Payments

Learn critical strategies that can alleviate common pain points in the claims lifecycle and enhance your bottom line.

8 Secrets to Successful Implementation and Optimization of Pricing Transparency

View this recorded webinar for a guided tour through the complexities as you move forward to engage patients with their healthcare decisions, improve patient satisfaction and remain an excellent financial steward.

Your Patient Portal May Be More Vulnerable Than You Think

Address portal security issues before it’s too late. Learn how to authenticate patients confidently and reduce risk during new patient enrollment and ongoing access to portals.

Learn the 8 Things You Need to Know to Improve Self-Pay Collections

Find out how to optimize your collections strategies to address the increase in high deductibles and rise in self-pay.

Looking For Tips On How to Automate Pre-Certification to Achieve Payment Certainty?

Hear how Premier Health saved $600,000 per year, improved turnaround time and increased physician satisfaction.

Industry publications, periodicals and research firms frequently look to Experian Health executives and clients to gain insight into how providers are optimizing financial performance in this complex healthcare landscape. Below are recent news reports, articles and feature stories highlighting the latest commentary and success stories from Experian Health.

Healthcare IT News
Take a Fresh Look at Big Data in 2015
February 2015

Healthcare Info Security
3 Health InfoSec Lessons from Sony Hack
December 2014

Healthcare Informatics
Moving the Collections Process Up Front
September 2014

Hospital Access Management
Collections up 25% with this change
August 2014

Hospital Access Management
Payers are shifting liability to patient; Take these steps to reduce bad debt
July 2014

Group Practice Journal
The Data-Driven Mindset Toward Healthy Patients, Healthy Margins
November/December 2013

Altru Health System and INTEGRIS Health
"By leveraging Collections Optimization paired with other Experian Health patient access solutions, we’ve improved our ability to respond to the rise in self-pay."

Baylor College of Medicine
"Experian Health provides accurate data that allows us to successfully challenge issues with payer contract performance, negotiate better contracts and promptly capture patient fees."

Emory Healthcare
"With Experian Health, we are easily and accurately able to monitor payer compliance, identify and appeal underpayments, reduce patient bad debt and help boost satisfaction and overall collections through eligibility estimates, ultimately improving overall revenue cycle management processes."

Medical College of Wisconsin
"We definitely achieved our objectives; our group has a great partnership with Experian Health."

Montgomery County Hospital District
"The financial load has been lightened, and the staff is no longer spinning their wheels. We can now make a difference in every account that is touched."

State of Franklin Healthcare Associates
"With Claim Scrubber, I have the ability to go into the system and create my own edits. Other systems either didn’t accommodate customized edits, or required you to call, perhaps pay a fee and go through a long process."

Mercy Iowa City

Tom Mentz

Using the patient identity [product], we were able to identify 1-2 suspicious identities per week. What was scary about that was that these had probably been happening all along, we just didn’t know about it.

Kaiser Permanente Colorado

Brandon Burnett

Experian truly understands our business, and the relationships we've had with the Experian team over the years have been extremely valuable.

St. Louis University/SLUCare

Alyce Lanxon

Experian is a leader in knowing where the industry is headed…looking forward, monitoring the industry, and taking the pulse of its clients and what their current needs are.

Altru Health System

Stan Salwei

Experian’s partnership with us is important because they have an array of tools from the front and to the back, and that give us a global perspective.

Everett Clinic

Iwalani Paquette

We chose to partner with Experian Health because we had received very good references from other organizations with whom we are affiliated.


Brent Grimes

Experian is one of the few companies we rarely refer to as a vendor…we refer to Experian as our partner, and there's not a lot of people we do business with you can say that about.

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