Maximize Hiring Incentives with Experian Employer Services

Hiring the right people can do more than strengthen your workforce—it can also unlock valuable tax savings. Experian Employer Services helps businesses capture targeted hiring tax credits available at the federal, state, and local levels. From the widely used Work Opportunity Tax Credit (WOTC) to specialized programs like Federal Empowerment Zone (EZ) credits and state-specific “piggyback” incentives (e.g., NY Youth, MD WOTC), our solutions streamline the process so you don’t leave money on the table.

Provides employers with a federal tax credit for hiring individuals from designated target groups facing employment barriers, incentivizing workforce diversity and reducing reliance on public assistance programs.

Provides businesses up to $3,000 per year per employee who both lives and works in a designated Empowerment Zone, incentivizing job creation in distressed communities.

Offers up to $7,500 in refundable tax credits per full-time hire (ages 16–24) for certified employers, promoting youth employment across New York State.

Grants Maryland employers $1,000 per eligible Youth Apprentice and $3,000 per Registered Apprentice for the first five eligible Apprentices claimed, encouraging workforce development in high-demand industries.

Our platform automates eligibility screening, documentation, and compliance, ensuring you capture every available credit while staying audit-ready. Whether you're hiring veterans, long-term unemployed individuals, or youth from designated communities, Experian makes it easy to turn your hiring strategy into a tax-saving opportunity.

Let us help you turn workforce growth into financial gain.

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WOTC 101: Everything Your Business Needs to Know

The WOTC credit is a federal tax credit designed to create a more diverse workforce by incentivizing employers to hire employees from specified target groups. To claim the WOTC tax credit, eligibility criteria must be met. In this guide, you’ll learn the eligibility requirements for each target group, the steps on how to claim the WOTC tax credit, the benefits of the WOTC, and how WOTC software can help you overcome challenges to streamline this time-consuming and complex process.

Read our guide

Who Qualifies for WOTC?

The Work Opportunity Tax Credit WOTC program is intended for employers who hire workers from certain target groups. The IRS defines ten qualifying target groups, including:

 

Under this category, individuals must be a member of a family that receives assistance from a state program that’s funded under Part A of Title IV of the Social Security Act, Temporary Assistance for Needy Families (TANF).

Examples of qualified veterans include those entitled to compensation for a service-connected disability and being unemployed for six months or more or members of a family receiving food stamps for at least three months.

Ex-felons include those hired within one year of being convicted of a felony and being released from prison for a felony.

On the hiring date, individuals must be at least 18 years old and live in an Empowerment Zone (EZ) or Rural Renewal County (RRC).

his target group consists of individuals with physical or mental disabilities and referred to employers while receiving or upon completion of certain rehabilitation services.

Summer youth employees include workers over the age of 16 but under 18 on the hiring date, live in an Empowerment Zone, and only work between May 1 and September 15.

SNAP benefit recipients must be over 18 years old and under 40 and be a member of a family receiving SNAP benefits for the previous six months or 3 of the previous 5 months before their hire date.

Eligible SSI recipients are those who earned SSI payments for any month ending within 60 days that ends on the hire date.

These individuals must meet certain conditions, such as receiving assistance under an IV-A program for a minimum of the previous 18 months.

A person who has been unemployed for at least 27 weeks straight at the time of hiring and who has received unemployment benefits for all or a portion of that time is considered a qualified long-term unemployment recipient.

If you hire any workers who fall under these target groups, you may qualify for the Work Opportunity Tax Credit. At Experian Employer Services, our team can help you read the fine print to help ensure you get credit for hiring qualifying employees.

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Who Doesn’t Qualify for WOTC?

As stated, to qualify for the Work Opportunity Tax Credit, you need to hire workers from one of the ten target groups defined by the IRS. If an employee doesn’t meet the eligibility requirements, the employer won’t be able to apply for the WOTC tax credit.

For most target groups, employees need to meet the qualifying requirements within a certain time frame before being hired, such as three months or 18 months. For example, ex-felons must be hired within one year of being convicted or released from prison for a felony. Any felon convicted more than a year before being hired may not meet the WOTC eligibility requirements.

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Which Businesses are Eligible for WOTC?

In general, almost any employer can be eligible for the Work Opportunity Tax Credit as long as they hire employees that fall under a target group. However, since the WOTC is a federal income tax credit, the benfit to companies that have operating losses and organizations that are not-for-profit may be limited.  The only cateogry that can offset payroll tax is the Qualified Veteran category .

Additionally, some industries tend to hire a more diverse workforce, typically industries that contain a large number of minimum wage positions, such as those in the restaurant, hospitality, and construction industries. These industries tend to be low-skill, making it more likely that they will hire certain target groups, such as ex-felons and veterans. By doing so, most of these employers are able to recover a significant amount of wages by claiming the WOTC tax credit.

How do Businesses Claim Work Opportunity Tax Credit?

If you’re an employer looking to claim the WOTC tax credit, there are several forms that are required. First, the employer and the job applicant must complete IRS Form 8850, Pre-Screening Notice and Certification Request for the Work Opportunity Credit. This form must be completed by a potential employee on or before his/her job offer date, and employers have 28 calendar days from the new employee’s start date to submit it to their state workforce agency. This form screens the job applicant and collects information to ensure applicants meet eligibility requirements.

Along with IRS Form 8850, you will need to complete the Department of Labor’s Form 9061, Individual Characteristics Form. This form helps stage workforce agencies determine whether conditions are met to be eligible for the Work Opportunity Tax Credit.

In addition to completing IRS Form 8850 and DOL Form 9061, when claiming the credit, companies complete IRS Form 5884, Work Opportunity Tax Credit and IRS Form 3800, Business Tax Credit, and attach them to your organization’s tax return. Form 5884 requires you to list the hours and wages of your WOTC-certified employees. However, if you’re a qualified tax-exempt organization that hires a qualified veteran, you must attach IRS Form 5884-C to your tax return. Form 3800 claims general business tax credits, including the WOTC tax credit.

The Benefits of WOTC

There are various benefits to participating in the Work Opportunity Tax Credit program and hiring workers from qualifying target groups, such as:

Tax savings

Employers can reduce their federal income tax liability by claiming a credit for hiring individuals from designated target groups.

Employee Dedication

Because the WOTC program is intended to provide assistance to employment candidates who face barriers to finding employment, when these individuals are given an opportunity they often excel at the job and are dedicated and loyal employees.

Enhanced reputation

Businesses that have a commitment to hiring individuals from disadvantaged groups can enhance their public image as a socially responsible organization.

The WOTC Screening Process

As noted, in order to obtain a credit on an individual meeting the eligibility criteria, the candidate must complete the IRS Form 8850 on or before the job offer date.  Thus, obtaining the information and the 8850 form (often called WOTC Screening) becomes a critical step in the process when participating in the program.  This process can be  relatively simple. The first step is to complete IRS Form 8850Pre-Screening Notice and Certification Request for the Work Opportunity Credit. Then, employers must complete the Department of Labor (DOL) Form ETA 9061ETA 9062, and, if requested, an additional Self-Attestation ETA Form 9175. Once these forms are all complete, they will be submitted to your designated State Workforce Agency (SWA).  Often times the process of completing these forms can be built into the job application process.

Why Work with Experian Employer Services?

To claim the WOTC tax credit, it’s important to have certain systems in place to remain compliant and take full advantage of the tax credit. With Experian Employer Services, employers benefit from one of the industry’s shortest and most effective surveys. This increases the completion rate while preserving a streamlined talent acquisition process.

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In addition to this high performing survey, our team can handle all the logistics relating to the Work Opportunity Tax Credit. By outsourcing WOTC management, you can claim any uncaptured WOTC credits and relieve the burden of researching and collecting information for the WOTC tax credit from your team. From submission to reporting and audit preparations to creating credit forecasts, our experienced team can handle every step of the WOTC tax credit process.

Not only can Experian Employer Services help with WOTC management, but we can help you claim other helpful tax credits, including:

  • Research and Development Tax Credit (R&D)
  • Disaster Zone Tax Credit
  • Family Medical Leave Act Tax Credit

By using the latest tax management technology and tools, we make claiming tax credits easier than ever. With the ability to work faster and more efficiently, you and your team can allocate resources to other areas of your business.

Our Workday Partnership and Integration

Discover our Workday partnership that offers the shortest WOTC survey in the industry to reduce candidate abandonment and automate your payroll feed. Together, we make it easy to maximize your financial returns with our WOTC screening solutions.

Learn more

Other Services Often Bundled With Employer Tax Credit Management Services

Our tax credit screening services are just some of the ways organizations of all sizes across industries improve the employee experience while strengthening their bottom line. Discover additional solutions you can bundle with our employer tax credit services.

Income & Employment Verification for Employers

Automate your income and employment verification processes and relieve the burden from busy HR teams with employment verification services that offer cutting-edge security and ensure data is only shared with employee consent.

Unemployment Cost and Claims Management Services

From recovering overpayments to receiving complete hearings representation and remaining compliant with regulatory changes, our unemployment claims management services help you navigate unemployment claims effortlessly.

Tax Withholding Compliance Services

Make the most out of your tax season with tax withholding solutions that deliver a better payroll experience and ensure compliance.

The Experian Employer Services Advantage

With Experian Employer Services, you can rest assured knowing you’re remaining compliant throughout every stage of the tax credit process. Our tax software and integrations help eliminate clerical errors, increase compliance, and ensure data is highly secure. With the most beneficial workforce management solutions, you can streamline manual processes to boost efficiency and your bottom line. Employers also benefit from the boutique, high-touch service they value, backed by the power and security of Experian. Schedule a demo with Experian Employer Services today to see how you can take your organization to the next level.

WOTC FAQs

No, you cannot rehire a former employee and qualify for the Work Opportunity Tax Credit. Employees can only help businesses qualify for the WOTC tax credit the first time they were hired.

In order for an employer to qualify for the WOTC tax credit, they must hire an employee from a target group. However, the time an employee must hold a position depends on the target group. For target groups A-H and L, employers can qualify for a 40% tax credit for employees working 400 hours or a 25% tax credit for employees working at least 120 hours but less than 400 hours. For target group I, Long-Term Family Assistance Recipient, employees must work at least 180 days or 400 hours for an employer to claim the WOTC tax credit.

Businesses that qualify to receive the Work Opportunity Tax Credit can enjoy a reduction in the taxes they owe by up to $9,600 for each qualifying employee who was hired before December 31, 2025. However, because the credit is a function of wages paid, hours worked and eligible group, it is unlikely most candidates will be generate the $9,600 maximum amount. An effective WOTC screening process allows companies to identify the all categories for which a candidate may qualify, ensuring the credit amount can be maximized.  How is WOTC calculated?

Calculating the WOTC is relatively straightforward, as businesses who hire WOTC-eligible employees can receive a tax credit that, for most of the eligible groups, is equal to 40% of up to $6,000 of wages paid. These qualifying employees must perform at least 400 hours of work during their first year, with the maximum credit typically equating to $2,400.

However, employers can still claim the WOTC on 25% of wages to eligible employees if they work at least 120 hours but fail to meet the 400-hour minimum. For employing certain qualified veterans, employers can use up to $24,000 in qualified wages when calculating the WOTC.

For more information and resources, visit the U.S. Department of Labor to employ WOTC services. At Experian Employer Services, our Work Opportunity Tax Credit Services can help you identify eligible employees and ensure you’re following compliance standards when claiming the WOTC. Contact us today to learn more about our WOTC solutions.

Yes, the Work Opportunity Tax Credit benefits employees, particularly those who come from target groups that are historically underemployed or face significant barriers. Through the WOTC, stable employment and further career opportunities become available to target groups like veterans, food stamp recipients, ex-felons, and other groups who may have difficulty finding employment. Additionally, by hiring from these groups, organizations can enjoy a more diverse workforce that fosters innovation and creativity by drawing on the skills and experiences of employees coming from different backgrounds.

WOTC Related Resources