Unemployment Management Services
Delivering data-driven unemployment claims, tax, and hearings management
Eliminate Controllable Expenses With Experian's Unemployment Management Services
Our team of dedicated experts serves as an extension to your already busy HR team, helping to overcome challenges with intuitive workflow and complete claims and hearings administration. With our team by your side, navigating the unemployment claims process is made easy.
- Maximize State Unemployment Tax Savings
- Improve Compliance
- Improve Win Percentage
- Protect against Fraudulent Unemployment Claims
- Protect against State agency errors and overcharging
- Eradicate time-consuming paperwork
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Claims
As an employer, partnering with an unemployment claims management partner allows you to get the support you need to manage your unemployment cost management program throughout the entire employee lifecycle.
Benefits Include:
- Audits: Proactive claim monitoring reviews unemployment benefits claims for accuracy. This way, errors can be identified and appeals can be filed when necessary.
- Maintaining compliance: Failing to adhere to relevant unemployment benefits regulations can result in penalties, fines, and even reputational damage that can hurt your bottom line.
Hearings
Effectively handle the process of unemployment insurance claims filed by former employees with our unemployment hearings support to minimize costs and drive compliance.
Enjoy benefits like:
- Hearing representation: Gain access to a representative who can help you navigate the legal and procedural requirements of unemployment hearings to support the desired outcome.
- Access to an expert team: Enjoy partnering with a team of professionals who provide seamless implementation of our unemployment claims management services, such as handling the State Information Data Exchange Systems (SIDES), benefiting audit and reconciliation, and more.
Tax
Avoid costly penalties and overpayments on unemployment taxes by using a solution that minimizes errors, ensures compliance, and streamlines your tax management process—giving you confidence and control over your unemployment costs.
Benefits include:
- Stay Informed: Receive updates on state unemployment trust fund balances affecting your FUTA tax rate so you can plan accordingly.
- Recover overpayments: You can recoup overpayments with our unemployment management system to examine your current charges, tax structure, policies and practices.
Remain Compliant with the Changing Regulatory Environment
Managing unemployment claims requires navigating complex and ever-changing federal and state regulations, which can overwhelm staff and create administrative burdens. Unemployment management services equip you with the tools and resources to maintain compliance every step of the way.
- Access to unemployment experts: Pair your HR team with our professional experts with deep knowledge of the regulations and bureaucracy surrounding unemployment claims.
- Stay ahead of regulatory changes: With federal and state laws changing constantly, we monitor these changes for you, so your processes are up-to-date.
- Accurate and timely work: Streamline workflows to save time and improve efficiency with unemployment claims requirements. Optimize your unemployment claims processes with a streamlined, efficient approach. Our intuitive workflow helps reduce administrative burdens, improve accuracy, and address compliance with state requirements.
Implement an Intuitive Workflow
Optimize your unemployment claims processes with a streamlined, efficient approach. Our intuitive workflow helps reduce administrative burdens, improve accuracy, and stay compliant with state requirements.
- Eliminate paperwork: Digitize and automate claim management to reduce manual processes, minimize errors, and save time.
- Better claim responses: Accurate, timely responses to state agencies to reduce the risk of penalties or increased unemployment costs due to incorrect filings.
- Supporting documentation: Store and retrieve essential claim documents instantly and maintain organized records to support appeals and compliance audits.
- Prioritize claim responses: Automatically track and prioritize unemployment claims based on due date.
- Real-time global and segmented reporting: Receive actionable insights with real-time data on claims, costs, and trends.
- Merit-based system for compliance and performance: Improve compliance and control costs with a structured, merit-based approach.
Access a Powerful Platform
Managing unemployment claims doesn’t have to be complicated. As a leading provider of unemployment cost management solutions, we offer access to an intuitive, cloud-based platform that streamlines the unemployment claims process.
- Comprehensive case management: Manage unemployment claims from start to finish in one centralized platform, tracking, organizing, and overseeing every aspect of the claims process.
- Error detection made easy: Spot errors in claims and charges with built-in tools designed to ensure accuracy, addressing potential issues before they escalate into unnecessary costs.
- Cloud-based accessibility: Access our platform anywhere, anytime for seamless collaboration and real-time updates to keep your team connected and informed.
Improve Payroll Efficiency
Integrating multiple services has never been easier. By leveraging your existing payroll feed, you can combine your unemployment management services with additional workforce management solutions to streamline payroll.
- Unify your payroll: Use one payroll file for various services, including unemployment cost and claims management, tax credit services, and more.
- Secure benefits for your employees: Help employees access critical services like income and employment verification to receive the support they need during life’s biggest moments.
- Maximize tax credits: Capture more tax credits, such as the Work Opportunity Tax Credit (WOTC), to ensure you’re not missing out on potential savings.
Income & Employment Verification for Employers
Automate your employees’ income and employment verification with the peace of mind of top-of-the-line security where data is only shared with employee consent.
Payroll Tax Consulting
Streamline payroll tax processes to lower internal costs, eliminate tax overpayments and increase compliance.
Read Our One-Stop Guide to Minimizing Your Unemployment Costs
Discover tips for minimizing unemployment costs through our comprehensive guide:
- Learn how unemployment insurance works and the requirements for employers.
- Explore key strategies for minimizing costs, from improving hiring practices to avoiding discharges and contested unwarranted claims.
- Understand the importance of addressing performance issues before they escalate into costly claims.
- Differentiate between terminations and layoffs to effectively manage unemployment costs.
- Implement best practices for managing unemployment costs to protect your bottom line and reputation.
Unemployment Cost and Claims Management FAQs
Unemployment claims management is the process of managing unemployment insurance claims made by former employees. When an employee loses their job, they might be eligible to receive unemployment benefits. They will have to go through their state’s unemployment agency when claiming these benefits. The unemployment benefits an employee receives are based on their former salary, which will be issued weekly. If an employee becomes eligible to claim unemployment benefits, they are often paid for by their previous employer through state unemployment taxes.
Unemployment claims can be expensive, and investing in unemployment cost management services can help reduce your overall financial liability by reducing the number of claims filed against you. This can be done through several methods, like reducing employee turnover and ensuring accurate claims.
When it comes to unemployment management, the goal is to streamline the administrative tasks that come with handling these claims, which can be complex and time-consuming. By turning to unemployment cost management companies like Experian Employer Services, you can ensure compliance with state and federal agencies, lower the amount you spend on unemployment insurance premiums, appeal claims and protect your bottom line.
Investing in unemployment cost management services can save your business money in several ways, such as:
- Recover overpayments: Our analysts can audit your account to recoup any overpayments if a state charges you for too many weeks of unemployment benefits.
- Remain compliant: By ensuring compliance, you can avoid paying fees and penalties that come with noncompliance.
- Reduce administrative costs: By streamlining your unemployment management processes, you can reduce paperwork, errors, documentation and other administrative tasks.
At Experian Employer Services, we specialize in workforce management solutions, including unemployment claims management. Our team can help in several ways, such as ensuring you remain compliant throughout the entire unemployment management process, handling unemployment hearings, streamlining unemployment insurance claims, appeals, wage determinations and more.
Noncompliance can result in a wide range of penalties that cost your business money and tarnish your company’s reputation. With that said, it’s important to ensure your unemployment claims management is compliant to avoid penalties. Penalties for failing to pay unemployment can vary by state and specific circumstances to the case but can include the following:
- Late payment penalties
- Inability to claim tax credits
- Interest charges
- Legal action
Yes, at Experian Employer Services, we offer unemployment hearing representation. When a former employee files a claim for unemployment benefits, you can dispute the claim. However, disputing the claim often results in an unemployment hearing where a judge or hearing officer reviews the case and evidence on both sides.
Unemployment hearings can be long, complex and emotional. At Experian Employer Services, our staff can assist you in finding key witnesses who offer necessary testimony, and ensuring all administrative items are completed correctly. With our unemployment cost management services, you can have peace of mind knowing an experienced staff is on your side to ensure unemployment hearings end in your favor.
One of the primary responsibilities of unemployment cost management is handling and processing unemployment claims. This task can be complex and time-consuming, adding stress to your HR and payroll teams. At Experian Employer Services, our team can help with claims processing and handling to ensure accuracy and compliance.
As a leading unemployment cost management company, we can handle working with local, state and federal unemployment agencies by providing them with the necessary information on a former employee, such as their wages and reason for separation. We can also handle responding to requests and reduce the administrative burden on your team.
Yes, our team conducts a complete audit of your unemployment claims cost to ensure compliance and that only qualified claimants receive their benefits. This way, you can avoid overpayments that can cost your organization money.
Unemployment management can add significant stress to your HR and payroll teams. At Experian Employer Services, our unemployment cost management services can help save your department time in several ways, including:
- Handling unemployment hearings: We can complete all the necessary paperwork and communicate with applicable agencies during an unemployment claims hearing.
- Completing paperwork and documentation: Our team will handle all paperwork to ensure accuracy and compliance.
- Conducting audits: We can conduct audits and investigate claims that can be time-consuming to ensure you have the evidence to support your case in a claims hearing.
At Experian Employer Services, our unemployment management team can manage communications and represent your team. Contact us today to review our workforce management products and see how we can help with unemployment claims management.
Unemployment Insurance Effects for Employers
As an employer, there are several taxes you’re responsible for paying. One of those taxes is unemployment taxes, which helps fund unemployment insurance that goes toward benefits for employees who have lost their jobs through no fault of their own. However, unemployment insurance can dig into your bottom line, and failing to monitor claims closely can be costly. In this guide, we unpack everything you need to know about unemployment insurance taxes, claims and how claims management services can help.
Labor Strikes and Unemployment Benefits: Lessons From the UAW Strike
Employees who are part of unions have the legal right to strike, but are striking employees entitled to unemployment benefits? With the latest strike by the United Auto Workers (UAW) as an example, we break down how labor strikes typically disqualify employees from unemployment benefits, how strikes can affect employees across the supply chain and how working with cost management services can help you navigate the complexities of unemployment claims and striking workers.
Reducing Unemployment Claims With Effective Documentation
When an employee files an unemployment claim, the unemployment agency looks at evidence from the employee’s and employer’s perspectives. Maintaining a well-documented paper trail as an employer can help you protect yourself from unjustified unemployment claims that can impact your finances. Employer’s claim management services can help you reduce unemployment claims, and this guide explores tips on ensuring proper documentation.
New Funding to Modernize Unemployment Insurance Systems in These States
In addition to federal unemployment insurance, each state has its own unemployment agency. In 2023, the federal government announced it would provide more than $204 million in grants to 18 states and the U.S. Virgin Islands to modernize and upgrade their unemployment insurance systems. In this blog, we provide information on the states receiving funding, why updating their unemployment insurance systems is important, and more.
Connecticut Department of Labor Issues Guidance on Public Acts 21-200 & 22-67
Many state’s unemployment insurance programs took a hit from the COVID-19 pandemic, where employees in numerous industries lost their jobs and relied on unemployment benefits to weather the global pandemic. In this article, you will learn about the changes to the Connecticut unemployment tax and benefit system and how it might impact Connecticut employers.
Colorado Department of Labor to Launch New Portal
Many states regularly update their state agency systems. Colorado’s Department of Labor recently launched a new portal called MyUI Employer+, which allows employers and third-party agents to manage their unemployment accounts. Colorado employers can learn how this new portal can benefit them, such as eliminating the need for a signed power of attorney document when registering themselves in the State Information Data Exchange System (SIDES) with an Integrated Partner.