Organizations need a partner to customize and support their unemployment cost management program throughout the entire employee lifecycle. Experian Employer Services has experts to provide seamless implementation of our unemployment cost management services, handling your claims and hearings administration, benefiting audit and reconciliation, State Information Data Exchange System (SIDES) platform management and more.

  • Recover overpayments
  • Overcome challenges with intuitive workflow
  • Complete hearings representation
  • Remain compliant with regulatory changes
     

What Experian's Unemployment Management Services Can Do For You

Recover unemployment insurance overpayments

Protect your organization against incorrect unemployment benefit charging and overpayments. Each state may make mistakes by charging the incorrect employers or by charging too many weeks of benefits. You can recoup overpayments with our unemployment management system to examine your current charges, tax structure, policies and practices while our analysts perform constant unemployment insurance audits of the account to ensure only qualified claimants collect benefits.

Overcome unemployment cost management challenges

Transform the way you manage UI claims and taxes to focus on bigger, more pressing business challenges. Our unemployment management solution is designed to streamline the process of managing unemployment insurance claims, appeals, and wage determinations, freeing you to focus on solving pressing business challenges. Based on relevant unemployment information, our team of analysts handles the entire unemployment claims management process on your behalf.

Enjoy a complete hearings representation

Reduce the uncertainty of unemployment hearings. If you need to appeal an unemployment decision and request a hearing, our experienced staff handles the process: clearly identifies key issues of the hearing, secures the appropriate witnesses, and ensures administrative items are filed correctly and in a timely manner.

Remain compliant with changes in the regulatory environment

Ensure the highest level of service and support with experts in the regulations and bureaucracy associated with unemployment claims. Changing federal and state regulations place an ever-increasing burden on your staff responsible for completing the work correctly and on time. To help you resolve this, we keep them informed and trained to handle unemployment management-related situations effortlessly.

Implement an intuitive workflow

Improve multiple aspects of your unemployment cost management services with the following advantages: eliminate paperwork; error-free claim responses to state agencies; easy access to supporting documentation; prioritize responses to claims by the due date; acquire real-time global and segmented reports; improve performance and compliance rate with a merit-based system.

Expert advice on unemployment tax management

Provide expert advice

Navigating the unemployment claims process can be complicated. Experian Employer Services’ unemployment cost management services give you access to our team of professionals who can help you handle the unemployment management process. Whether you’re wondering how to protest a claim, process an appeal, set up your account, or get representation at hearings, our team of experts is here to help.

Access a powerful platform

Unemployment claims management is complex, but navigating this process doesn’t need to be. As one of the leading unemployment cost management providers, we provide you and your team access to our powerful, cloud-based platform that makes it easy to prepare for hearings.

Our intuitive platform allows you to spot errors, prepare for your cases and hearings, and manage your unemployment claims cases from start to finish. By automating the unemployment claims process, you’ll be able to save more time and create an error-free workflow.

Unemployment tax management

An important aspect of unemployment management is managing unemployment taxes. You can use our solution and work with our team to ensure the right amount of unemployment taxes are paid based on your tax rate. From transferring unemployment experience to receiving consultations on restructuring or merging, our professionals can work with you to strategically analyze your situation to reduce your unemployment liability.

Additional Solutions for Workforces

Experian Employer Services makes unemployment cost management more effortless, and employers can leverage various tools to improve efficiency and ensure compliance. Along with our unemployment management services, your HR teams can enjoy the following solutions:

  • I-9 Management: When onboarding new employees, you need to ensure they’re verified to work in the U.S. Through our I-9 management services, you can quickly verify identities and create a mistake-free workflow to reduce your audit risk. Ensure you remain compliant throughout the entire I-9 process with our easy-to-use solution enjoyed by both new hires and employers.

  • ACA Reporting: Don’t put your organization at risk of penalties, audits, or fees due to incorrect ACA reporting. Our ACA reporting services ensure the timely delivery of ACA reporting statements so that you can meet tight deadlines without stress. Meet all state ACA reporting requirements and integrate easily with Workday Built to improve your ACA reporting process.

  • Payroll Tax Services: Streamline your payroll tax process with our payroll tax services that make filing and remaining compliant with state and federal tax regulations a breeze. Our consultants can walk you through the payroll tax process and provide our “best-in-class” technology that makes navigating issues like filling out tax amendments, calculating non-residential withholding, and completing penalty abatements easier.

  • Verification Fulfillment: With Experian Verify, you can automate your income and employment verification process for your employees. Our robust verification tool maintains compliance with data privacy laws, allows for e-signatures, and allows employers to create customized letters and templates.

  • Year-End Tax Statement: Tax season can be stressful. Our year-end payroll reports and tax statements help to relieve the burden of heavy paperwork and organization so that you can spend more time on other areas of your business. With our year-end tax statements, you can deliver multiple tax forms on one form, increase the productivity of your payroll team, provide full-scope year-end reporting, and more.

  • Tax Credit Management: Save your organization money and boost your bottom line with our tax credit management services that helps you identify the tax credits available to you. Tax credits we can handle on your behalf include the Work Opportunity Tax Credit (WOTC), Employee Retention Tax Credit (ERC), Disaster Zone Tax Credit, and the Family Medical Leave Act Tax Credit.
Man checking his employment taxes

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Unemployment Cost & Claims Management FAQs

Unemployment claims management is the process of managing unemployment insurance claims made by former employees. When an employee loses their job, they might be eligible to receive unemployment benefits. They will have to go through their state’s unemployment agency when claiming these benefits. The unemployment benefits an employee receives are based on their former salary, which will be issued weekly. If an employee becomes eligible to claim unemployment benefits, they are often paid for by their previous employer through state unemployment taxes.

Unemployment claims can be expensive, and investing in unemployment cost management services can help reduce your overall financial liability by reducing the number of claims filed against you. This can be done through several methods, like reducing employee turnover and ensuring accurate claims.

When it comes to unemployment management, the goal is to streamline the administrative tasks that come with handling these claims, which can be complex and time-consuming. By turning to unemployment cost management companies like Experian Employer Services, you can ensure compliance with state and federal agencies, lower the amount you spend on unemployment insurance premiums, appeal claims and protect your bottom line.

Investing in unemployment cost management services can save your business money in several ways, such as:

  • Recover overpayments: Our analysts can audit your account to recoup any overpayments if a state charges you for too many weeks of unemployment benefits.
  • Remain compliant: By ensuring compliance, you can avoid paying fees and penalties that come with noncompliance.
  • Reduce administrative costs: By streamlining your unemployment management processes, you can reduce paperwork, errors, documentation and other administrative tasks.

At Experian Employer Services, we specialize in workforce management solutions, including unemployment claims management. Our team can help in several ways, such as ensuring you remain compliant throughout the entire unemployment management process, handling unemployment hearings, streamlining unemployment insurance claims, appeals, wage determinations and more.

Noncompliance can result in a wide range of penalties that cost your business money and tarnish your company’s reputation. With that said, it’s important to ensure your unemployment claims management is compliant to avoid penalties. Penalties for failing to pay unemployment can vary by state and specific circumstances to the case but can include the following:

  • Late payment penalties
  • Inability to claim tax credits
  • Interest charges
  • Legal action

Yes, at Experian Employer Services, we offer unemployment hearing representation. When a former employee files a claim for unemployment benefits, you can dispute the claim. However, disputing the claim often results in an unemployment hearing where a judge or hearing officer reviews the case and evidence on both sides.

Unemployment hearings can be long, complex and emotional. At Experian Employer Services, our staff can assist you in finding key witnesses who offer necessary testimony, and ensuring all administrative items are completed correctly. With our unemployment cost management services, you can have peace of mind knowing an experienced staff is on your side to ensure unemployment hearings end in your favor.

One of the primary responsibilities of unemployment cost management is handling and processing unemployment claims. This task can be complex and time-consuming, adding stress to your HR and payroll teams. At Experian Employer Services, our team can help with claims processing and handling to ensure accuracy and compliance.

As a leading unemployment cost management company, we can handle working with local, state and federal unemployment agencies by providing them with the necessary information on a former employee, such as their wages and reason for separation. We can also handle responding to requests and reduce the administrative burden on your team.

Yes, our team conducts a complete audit of your unemployment claims cost to ensure compliance and that only qualified claimants receive their benefits. This way, you can avoid overpayments that can cost your organization money. 

Unemployment management can add significant stress to your HR and payroll teams. At Experian Employer Services, our unemployment cost management services can help save your department time in several ways, including:

  • Handling unemployment hearings: We can complete all the necessary paperwork and communicate with applicable agencies during an unemployment claims hearing.
  • Completing paperwork and documentation: Our team will handle all paperwork to ensure accuracy and compliance.
  • Conducting audits: We can conduct audits and investigate claims that can be time-consuming to ensure you have the evidence to support your case in a claims hearing.

At Experian Employer Services, our unemployment management team can manage communications and represent your team. Contact us today to review our workforce management products and see how we can help with unemployment claims management.

Unemployment Cost & Claims Management Related Resources

Unemployment Insurance Effects for Employers

Unemployment Insurance Effects for Employers

As an employer, there are several taxes you’re responsible for paying. One of those taxes is unemployment taxes, which helps fund unemployment insurance that goes toward benefits for employees who have lost their jobs through no fault of their own. However, unemployment insurance can dig into your bottom line, and failing to monitor claims closely can be costly. In this guide, we unpack everything you need to know about unemployment insurance taxes, claims and how claims management services can help.

 

Labor Strikes and Unemployment Benefits: Lessons From the UAW Strike

Labor Strikes and Unemployment Benefits: Lessons From the UAW Strike

Employees who are part of unions have the legal right to strike, but are striking employees entitled to unemployment benefits? With the latest strike by the United Auto Workers (UAW) as an example, we break down how labor strikes typically disqualify employees from unemployment benefits, how strikes can affect employees across the supply chain and how working with cost management services can help you navigate the complexities of unemployment claims and striking workers.

Reducing Unemployment Claims With Effective Documentation

Reducing Unemployment Claims With Effective Documentation

When an employee files an unemployment claim, the unemployment agency looks at evidence from the employee’s and employer’s perspectives. Maintaining a well-documented paper trail as an employer can help you protect yourself from unjustified unemployment claims that can impact your finances. Employer’s claim management services can help you reduce unemployment claims, and this guide explores tips on ensuring proper documentation.

 

New Funding to Modernize Unemployment Insurance Systems in These States

New Funding to Modernize Unemployment Insurance Systems in These States

In addition to federal unemployment insurance, each state has its own unemployment agency. In 2023, the federal government announced it would provide more than $204 million in grants to 18 states and the U.S. Virgin Islands to modernize and upgrade their unemployment insurance systems. In this blog, we provide information on the states receiving funding, why updating their unemployment insurance systems is important, and more.

Connecticut Department of Labor Issues Guidance on Public Acts 21-200 & 22-67

Connecticut Department of Labor Issues Guidance on Public Acts 21-200 & 22-67

Many state’s unemployment insurance programs took a hit from the COVID-19 pandemic, where employees in numerous industries lost their jobs and relied on unemployment benefits to weather the global pandemic. In this article, you will learn about the changes to the Connecticut unemployment tax and benefit system and how it might impact Connecticut employers.

 

Colorado Department of Labor to Launch New Portal

Colorado Department of Labor to Launch New Portal

Many states regularly update their state agency systems. Colorado’s Department of Labor recently launched a new portal called MyUI Employer+, which allows employers and third-party agents to manage their unemployment accounts. Colorado employers can learn how this new portal can benefit them, such as eliminating the need for a signed power of attorney document when registering themselves in the State Information Data Exchange System (SIDES) with an Integrated Partner.