Organizations need a partner to customize and support their unemployment cost management program throughout the entire employee lifecycle. Experian Employer Services has experts to provide seamless implementation of our unemployment cost management services, handling your claims and hearings administration, benefiting audit and reconciliation, State Information Data Exchange System (SIDES) platform management and more.

  • Recover overpayments
  • Overcome challenges with intuitive workflow
  • Complete hearings representation
  • Remain compliant with regulatory changes

What Experian's Unemployment Management Services Can Do For You

Recover unemployment insurance overpayments

Protect your organization against incorrect unemployment benefit charging and overpayments. Each state may make mistakes by charging the incorrect employers or by charging too many weeks of benefits. You can recoup overpayments with our unemployment management system to examine your current charges, tax structure, policies and practices while our analysts perform constant unemployment insurance audits of the account to ensure only qualified claimants collect benefits.

Overcome unemployment cost management challenges

Transform the way you manage UI claims and taxes to focus on bigger, more pressing business challenges. Our unemployment management solution is designed to streamline the process of managing unemployment insurance claims, appeals, and wage determinations, freeing you to focus on solving pressing business challenges. Based on relevant unemployment information, our team of analysts handles the entire unemployment claims management process on your behalf.

Enjoy a complete hearings representation

Reduce the uncertainty of unemployment hearings. If you need to appeal an unemployment decision and request a hearing, our experienced staff handles the process: clearly identifies key issues of the hearing, secures the appropriate witnesses, and ensures administrative items are filed correctly and in a timely manner.

Remain compliant with changes in the regulatory environment

Ensure the highest level of service and support with experts in the regulations and bureaucracy associated with unemployment claims. Changing federal and state regulations place an ever-increasing burden on your staff responsible for completing the work correctly and on time. To help you resolve this, we keep them informed and trained to handle unemployment management-related situations effortlessly.

Implement an intuitive workflow

Improve multiple aspects of your unemployment cost management services with the following advantages: eliminate paperwork; error-free claim responses to state agencies; easy access to supporting documentation; prioritize responses to claims by the due date; acquire real-time global and segmented reports; improve performance and compliance rate with a merit-based system.

Provide expert advice

Navigating the unemployment claims process can be complicated. Experian Employer Services’ unemployment cost management services give you access to our team of professionals who can help you handle the unemployment management process. Whether you’re wondering how to protest a claim, process an appeal, set up your account, or get representation at hearings, our team of experts is here to help.

Access a powerful platform

Unemployment claims management is complex, but navigating this process doesn’t need to be. As one of the leading unemployment cost management providers, we provide you and your team access to our powerful, cloud-based platform that makes it easy to prepare for hearings.

Our intuitive platform allows you to spot errors, prepare for your cases and hearings, and manage your unemployment claims cases from start to finish. By automating the unemployment claims process, you’ll be able to save more time and create an error-free workflow.

Unemployment tax management

An important aspect of unemployment management is managing unemployment taxes. You can use our solution and work with our team to ensure the right amount of unemployment taxes are paid based on your tax rate. From transferring unemployment experience to receiving consultations on restructuring or merging, our professionals can work with you to strategically analyze your situation to reduce your unemployment liability.

Additional Solutions for Workforces

Experian Employer Services makes unemployment cost management more effortless, and employers can leverage various tools to improve efficiency and ensure compliance. Along with our unemployment management services, your HR teams can enjoy the following solutions:

  • I-9 Management: When onboarding new employees, you need to ensure they’re verified to work in the U.S. Through our I-9 management services, you can quickly verify identities and create a mistake-free workflow to reduce your audit risk. Ensure you remain compliant throughout the entire I-9 process with our easy-to-use solution enjoyed by both new hires and employers.

  • ACA Reporting: Don’t put your organization at risk of penalties, audits, or fees due to incorrect ACA reporting. Our ACA reporting services ensure the timely delivery of ACA reporting statements so that you can meet tight deadlines without stress. Meet all state ACA reporting requirements and integrate easily with Workday Built to improve your ACA reporting process.

  • Payroll Tax Services: Streamline your payroll tax process with our payroll tax services that make filing and remaining compliant with state and federal tax regulations a breeze. Our consultants can walk you through the payroll tax process and provide our “best-in-class” technology that makes navigating issues like filling out tax amendments, calculating non-residential withholding, and completing penalty abatements easier.

  • Verification Fulfillment: With Experian Verify, you can automate your income and employment verification process for your employees. Our robust verification tool maintains compliance with data privacy laws, allows for e-signatures, and allows employers to create customized letters and templates.

  • Year-End Tax Statement: Tax season can be stressful. Our year-end payroll reports and tax statements help to relieve the burden of heavy paperwork and organization so that you can spend more time on other areas of your business. With our year-end tax statements, you can deliver multiple tax forms on one form, increase the productivity of your payroll team, provide full-scope year-end reporting, and more.

  • Tax Credit Management: Save your organization money and boost your bottom line with our tax credit management services that helps you identify the tax credits available to you. Tax credits we can handle on your behalf include the Work Opportunity Tax Credit (WOTC), Employee Retention Tax Credit (ERC), Disaster Zone Tax Credit, and the Family Medical Leave Act Tax Credit.

Explore Additional Unemployment Management Resources

Unemployment claims management can be an extremely complex process. At Experian Employer Services, we have a library of unemployment management resources that can provide helpful information on various unemployment management topics. Explore some of our top posts below:

  • Form 940 Overview and Deadline: Form 940 is used by companies to report their annual Federal Unemployment Tax Act (FUTA) tax. In this guide, you’ll learn more about when to use Form 940, how to fill out Form 940, the due date, and more.
  • SIDES Benefits – State Information Data Exchange System: The State Information Data Exchange System (SIDES) is an easy-to-use tool that helps businesses respond to unemployment insurance requests. This guide walks through the benefits of SIDES, how to keep unemployment insurance costs low, and more.
  • Common Causes of Unemployment Insurance Overpayments: In some cases, unemployed workers may receive benefits they weren’t entitled to. This blog post covers the common causes of unemployment insurance payments, so you can reduce and avoid these overpayments that target your bottom line.

Our blog on unemployment contains a wide range of resources for you to access, including information on unemployment insurance by state, relevant forms, and more.

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