Support Contact Information
Technical Support

For issues with logging in, forgot your password, or other unexpected errors

Call us at:
1 800 854 7201

We’re open:
7:00 a.m. - 8:00 p.m. CST, Monday thru Friday
7:00 a.m. - 8:00 p.m. CST, Saturday
7:00 a.m. - 7:00 p.m. CST, Sunday

On-call support is available after hours.

Self-Service: Unlock your user ID

Customer Support

For product, data, or invoice related questions

  • General questions about your Business Information Account
  • Billing Questions
  • General questions on BIQ access
  • Creating or modifying users via Origin
Call us at:
1 800 520 1221

We’re open:
8:00 a.m. - 5:00 p.m. CST

Email us at:
BIQSupport@experian.com
Commercial Relations

For business credit report disputes, to report business fraud, other areas regarding business adverse action

Call us at:
1 888 211 0728

We’re open:
10:00 a.m. - 6:00 p.m. CST

To submit a credit dispute, email your marked-up business credit report and explanation to:
Business Credit Disputes

To obtain a copy of a commercial credit report based on credit denial or adverse action (must have a denial of credit letter):
Request for Commercial Report

To purchase a copy of your commercial credit report:
Order Your Business Credit Report
Give us some feedback Your feedback is important to us. If you have any suggestions on how we can improve your overall experience, please let us know!

Trouble logging in?

Unlock your user ID using the Self-Service portal:

We're here to help!

Email support

Please complete this form to have an Experian representative contact you.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.