Effective online identity verification can help improve your customers' experiences while preventing fraud.

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Automate your credit limit management process to better serve your customers and quickly respond to the volatile market.

Approaches to payment fraud detection and prevention have evolved over time. Many organizations are now using AI and machine learning models.

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The rise of remote work has significantly increased the prevalence of employment fraud. Learn how to safeguard your organization.

Experian's Residential Property Attributes helps mortgage lenders enhance their marketing and lead generation strategies.

Being able to explain how an ML model works and what drives its decisions is important if you want to use ML-powered models for underwriting.

Meeting Know Your Customer (KYC) regulations and staying compliant is paramount to running your business with ensured confidence in who your customers are, the level of risk they pose, and maintained customer trust. What is KYC?KYC is the mandatory process to identify and verify the identity of clients of financial institutions, as required by the Financial Conduct Authority (FCA). KYC services go beyond simply standing up a customer identification program (CIP), though that is a key component. It involves fraud risk assessments in new and existing customer accounts. Financial institutions are required to incorporate risk-based procedures to monitor customer transactions and detect potential financial crimes or fraud risk. KYC policies help determine when suspicious activity reports (SAR) must be filed with the Department of Treasury’s FinCEN organization. According to the Federal Financial Institutions Examinations Council (FFIEC), a comprehensive KYC program should include:• Customer Identification Program (CIP): Identifies processes for verifying identities and establishing a reasonable belief that the identity is valid.• Customer due diligence: Verifying customer identities and assessing the associated risk of doing business.• Enhanced customer due diligence: Significant and comprehensive review of high-risk or high transactions and implementation of a suspicious activity-monitoring system to reduce risk to the institution. The following organizations have KYC oversight: Federal Financial Institutions Examinations Council (FFIEC), Federal Reserve Board, Federal Deposit Insurance Corporation (FDIC), national Credit Union Administration (NCUA), Office of the Comptroller of the Currency (OCC) and the Consumer Financial Protection Bureau (CFPB). How to get started on building your Know Your Customer checklist 1. Define your Customer Identification Program (CIP) The CIP outlines the process for gathering necessary information about your customers. To start building your KYC checklist, you need to define your CIP procedure. This may include the documentation you require from customers, the sources of information you may use for verification and the procedures for customer due diligence. Your CIP procedure should align with your organization’s risk appetite and be comply with regulations such as the Patriot Act or Anti-money laundering laws. 2. Identify the customer's information Identifying the information you need to gather on your customer is key in building an effective KYC checklist. Typically, this can include their first and last name, date of birth, address, phone number, email address, Social Security Number or any government-issued identification number. When gathering sensitive information, ensure that you have privacy and security controls such as encryption, and that customer data is not shared with unauthorized personnel. 3. Determine the verification method There are various methods to verify a customer's identity. Some common identity verification methods include document verification, facial recognition, voice recognition, knowledge-based authentication, biometrics or database checks. When selecting an identity verification method, consider the accuracy, speed, cost and reliability. Choose a provider that is highly secure and offers compliance with current regulations. 4. Review your checklist regularly Your KYC checklist is not a one and done process. Instead, it’s an ongoing process that requires periodic review, updates and testing. You need to periodically review your checklist to ensure your processes are up to date with the latest regulations and your business needs. Reviewing your checklist will help your business to identify gaps or outdated practices in your KYC process. Make changes as needed and keep management informed of any changes. 5. Final stage: quality control As a final step, you should perform a quality control assessment of the processes you’ve incorporated to ensure they’ve been carried out effectively. This includes checking if all necessary customer information has been collected, whether the right identity verification method was implemented, if your checklist matches your CIP and whether the results were recorded correctly. KYC is a vital process for your organization in today's digital age. Building an effective KYC checklist is essential to ensure compliance with regulations and mitigate risk factors associated with fraudulent activities. Building a solid checklist requires a clear understanding of your business needs, a comprehensive definition of your CIP, selection of the right verification method, and periodic reviews to ensure that the process is up to date. Remember, your customers' trust and privacy are at stake, so iensuring that your security processes and your KYC checklist are in place is essential. By following these guidelines, you can create a well-designed KYC checklist that reduces risk and satisfies your regulatory needs. Taking the next step Experian offers identity verification solutions as well as fully integrated, digital identity and fraud platforms. Experian’s CrossCore & Precise ID offering enables financial institutions to connect, access and orchestrate decisions that leverage multiple data sources and services. By combining risk-based authentication, identity proofing and fraud detection into a single, cloud-based platform with flexible orchestration and advanced analytics, Precise ID provides flexibility and solves for some of financial institutions’ biggest business challenges, including identity and fraud as it relates to digital onboarding and account take over; transaction monitoring and KYC/AML compliance and more, without adding undue friction. Learn more *This article includes content created by an AI language model and is intended to provide general information.

According to Experian’s Automotive Consumer Trends Report: Q3 2023, CUVs accounted for 48.3% of new retail registrations and SUVs comprised 13.0%. 

As vehicle inventory continues to restore post-pandemic, data through the third quarter of 2023 showed new vehicle registrations are on the rise again—a positive sign that the market is leveling out. According to Experian’s Automotive Market Trends Report: Q3 2023, new vehicle registrations increased 12.7% year-over-year, reaching 11.5 million. On the used side, registrations declined to 29.3 million through Q3 2023, a 2% decrease from 29.9 million last year. Digging a bit deeper, CUVs/SUVs were the most registered new vehicle segment at 56.9%, up from 56.2% compared to last year. Pickup trucks declined from 18.6% to 17.4% year-over-year and sedans went from 17.1% to 16.8% in the same time frame. While knowing what types of vehicles consumers are interested in is beneficial for automotive professionals, breaking down the most sought-after models will paint a fuller picture as they assist shoppers in finding a vehicle that fits their needs. For instance, despite new pickup truck registrations declining year-over-year, the Ford F-150 made up the highest share of new vehicle registrations through Q3 2023—reaching 3%. The Tesla Model Y and Toyota RAV4 were not far behind, both coming in at 2.5% this quarter. They were followed by the Chevrolet Silverado 1500 and Honda CR-V tying at 2.3%. ICE vehicles continue to grow Taking a deeper dive into the fuel type share, ICE vehicles continue to grow year-over-year, even with electric vehicles (EVs) making headway into the market. Experian Automotive’s Vehicles in Operation (VIO) data as of Q3 2023 shows ICE vehicle registrations grew to 265.7 million, up from 264.5 million last year, while hybrid vehicles increased to 8.0 million, from 6.9 million in the same time frame. Meanwhile, EVs went from 2.0 million last year to 3.0 million this year and diesel saw a slight uptick from 9.6 million to 9.9 million in the same period. Leveraging different data points and staying up to date on vehicle registration trends can better prepare professionals as the market remains ever-changing and consumer preference continues to shift. To learn more about vehicle market trends, view the full Automotive Market Trends Report: Q3 2023 presentation on demand.

The online gaming industry has experienced tremendous growth. This surge in popularity has also sparked an increase in online gaming fraud.

Vehicles with recalls are on the road. In fact, as of July 2023, there were over 15M vehicles on the road in the United States that have a recall that was reported for that vehicle between January and June 2023². Awareness of Open Recalls and the availability of remedies is important for our Automotive clients. As a result, we have added the National Highway Transportation Safety Administration (NHTSA) number and remedy availability flag to three of our Vehicle History Data Solutions: AutoCheck Vehicle History Report Dealers and consumers will be aware of open recalls and if there is a remedy available for the recall. This can alleviate consumer concern over an open recall if there is no remedy available facilitating consumer confidence in a vehicle purchase. AutoCheck Triggers Clients will be aware of any open recalls and the remedy viability in their vehicle portfolio. Many clients use AutoCheck Triggers to make business decisions regarding their vehicle portfolio. Auto AccuSelect Adding the NHTSA recall number and remedy availability flag to Auto AccuSelect allows clients to be aware and take action regarding the vehicles they are evaluating. It is critical to know open recall information, as well as the overall history of a vehicle before buying or selling a used car. Experian Automotive’s vehicle history data solutions, such as a the AutoCheck vehicle history report, can help you buy and sell vehicles with confidence. AutoCheck has 98.96% of manufacturer coverage for recall data based on vehicles in operation. If you’d like to learn more about a recent analysis Experian Automotive conducted about the number of recalls reported for the first half of 2023, where those events were reported and where those vehicles are currently in operation, click to view our Recall Insights Infographic.

To stay competitive and engage high-value customers, you’ll need to optimize your customer acquisition process.

. As we reflect on 2023, let’s look at the biggest fraud trends and their continued potential impact on your business.