Digital Technology

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Artificial intelligence is here to stay, and businesses who are adopting the newest AI technology are ahead of the game. From targeting the right prospects to designing effective collections efforts, AI-driven...

September 20, 2021 by Kelli Crane

The accelerated shift to digital brought on by the COVID-19 pandemic has made a tremendous impact on consumer preferences and behaviors. Consumers have increased...

September 15, 2021 by Theresa Nguyen

The collections landscape is changing as a result of new and upcoming legislation and increased expectations from consumers. Because of this, businesses are looking...

August 30, 2021 by Alison Kray

Over the last year and a half, strong trends emerged in how businesses and consumers interact online – specifically when validating identities and preventing...

August 3, 2021 by Alison Kray

For credit unions, having the right income and employment verification tools in place helps to create an application process that is easy and low...

July 21, 2021 by Alison Kray

Earlier this year, we shared our predictions for five fraud threats facing businesses in 2021. Now that we’ve reached the midpoint of the year...

July 8, 2021 by Alison Kray

As stimulus-generated fraud wanes, we anticipate a return of more traditional forms of fraud, including account opening fraud. As businesses embrace the digital evolution...

July 6, 2021 by Alison Kray

Establishing a strong digital strategy remains a top priority for most financial institutions. With more eyes on screens and electronic devices, the pandemic-induced shift...

July 2, 2021 by Kim Le

Over the past year and a half, the development of digital identity has shifted the ways businesses interact with consumers. Companies across every industry...

June 30, 2021 by Alison Kray

The pandemic changed nearly everything – and consumer credit is no exception. Data, analytics, and credit risk decisioning are gaining an even more significant...

June 24, 2021 by Alison Kray

This is an exciting time as quarantine restrictions lift and businesses start to fully reopen. However, there is still uncertainty in the mortgage market....

June 22, 2021 by Semone Aye

SB 1157—a new California Senate Bill—requires operators of multifamily units in California that receive federal, state or local subsidies to offer each resident in...

June 11, 2021 by Alison Kray

The COVID-19 pandemic has created shifting economic conditions and rapidly evolving consumer preferences. Lenders must keep up by re-evaluating their strategies to accelerate growth...

June 2, 2021 by Kelly Nguyen

To grow in today’s economic climate and beat the competition, financial institutions need to update their acquisition and cross-sell strategies. By doing so, they...

May 5, 2021 by Tischa Agnessi

The surge in digital demand over the past year reinforced the deep connection between recognition, fraud prevention and the online customer experience. As businesses...

April 8, 2021 by Alison Kray