Digital Technology

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Sometimes you have to break from tradition and look to modern solutions to address modern problems. As consumers increasingly use, depend on and expect...

November 3, 2022 by Julie Lee

Advances in analytics and modeling are making credit risk decisioning more efficient and precise. And while businesses may face challenges in developing and deploying...

October 27, 2022 by Julie Lee

With consumers having more credit options than ever before, it’s imperative for lenders to get their message in front of ideal customers at the...

October 10, 2022 by Theresa Nguyen

Whether your goal is to gain new business or create cross-sell opportunities, being proactive in your credit marketing approach can help drive higher response...

September 26, 2022 by Theresa Nguyen

External fraud generally results from deceptive activity intended to produce financial gain that is carried out by an individual, a group of people or...

September 19, 2022 by Chris Ryan

As marketers, we know that more knowledge enables us to be targeted and relevant. But to target more accurately and create a better customer...

August 30, 2022 by Theresa Nguyen

Rapid improvements in technology and the rise in online activity are driving higher consumer expectations for fast and frictionless digital experiences. And yet, only...

August 22, 2022 by Theresa Nguyen

From desktops and laptops to smartphones and tablets, consumers leverage multiple devices when engaging with businesses. For financial institutions, it’s important to identify and...

August 16, 2022 by Theresa Nguyen

Even as 75% of large and mid-sized U.S. e-commerce marketplace merchants predict continued double-digit online sales growth rates through the end of 2022,1 their...

July 31, 2022 by Kim Le

There’s no doubt that fraudulent transactions can end up costing businesses money , which have led many to implement risk-mitigation strategies across every stage...

July 31, 2022 by Kim Le

“As an industry, fintech is known for creating compelling and personalized online journeys. But that experience can suffer if the fraud-prevention routines are perceived...

July 21, 2022 by Stefani Wendel

Income verification is a critical step in determining a consumer’s ability to pay. The challenge, however, is conducting verification of income in a way...

July 19, 2022 by Theresa Nguyen

This post was updated in 2022. Fraud prevention can seem like a moving target. Criminals often shift from one scheme to the next, forcing...

June 29, 2022 by Alison Hillendahl

To drive profitable growth and customer retention in today’s highly competitive landscape, businesses must create long-term value for consumers, starting with their initial engagement....

June 28, 2022 by Theresa Nguyen

“Businesses are managing vast and growing amounts of consumer data – all while ensuring consumers’ privacy and complying with complex government regulations.” This is...

June 27, 2022 by Stefani Wendel