Digital Technology
Four Ways to Keep Your Card Top of Wallet...
According to research, only 15% of American consumers have swapped out their go-to credit card in the past year and spend more money both...
5 Features You Need in a Modern Customer Acquisition E...
The challenges facing today’s marketers seem to be mounting and they can feel more pronounced for financial institutions. From customizing messaging and offerings at...
Case Study: Accelerating Lending Decisions with Digita...
With nearly seven billion credit card and personal loan acquisition mailers sent out last year, consumers are persistently targeted with pre-approved offers, making it...
Reinventing the Customer Experience with Advanced Anal...
In today’s ever-changing and hypercompetitive environment, the customer experience has taken center-stage – highlighting new expectations in the ways businesses interact with their customers....
Three Things to Do as You Start Your Advanced Analytic...
AI, machine learning, and Big Data – these are no longer just buzzwords. The advanced analytics techniques and analytics-based tools that are available to...
Synthetic Identity Fraud – The Frankenstein of Identit...
It’s Halloween time – time for trick or treating, costume parties and monsters lurking in the background. But this year, the monsters aren’t just...
Step Up Your Game: Leveraging Technology and Online To...
As credit unions look to grow their loan portfolios and acquire new members, improving the member experience is critical to the process and remains...
Five Advanced Analytics Drivers in Your Lending Organi...
Over the years, businesses have gathered a plethora of datasets on their customers. However, there is no value in data alone. The true value...
An Update on the Proposed CFPB Debt Collection Regulat...
To provide consumers with clear-cut protections against disturbance by debt collectors, the Consumer Financial Protection Bureau (CFPB) issued a Notice of Proposed Rulemaking (NPRM)...
Case Study: Taking a Digital Approach to Debt Recovery...
Collection departments and agencies have long adhered to traditional means of doing business. But changing consumer demands and an influx in new technologies are...
Secrets to Avoiding Data Overload in Consumer Banking...
Retail banking leaders in a variety of industries (including risk management, credit, information technology and other departments) want to incorporate more data into their...
The Future of Technology and Innovation...
The future is, factually speaking, uncertain. We don’t know if we’ll find a cure for cancer, the economic outlook, if we’ll be living in...
Fintech vs. Traditional FIs: The Latest Trends in Pers...
In today’s age of digital transformation, consumers have easy access to a variety of innovative financial products and services. From lending to payments to...
Experian Selected as a Participant in the Initial Roll...
Experian has been named one of the 10 participants, and only credit bureau, in the initial rollout of the SSA's new eCBSV...
Experian Celebrates National Fintech Day...
Today is National Fintech Day – a day that recognizes the ever-important role that fintech companies play in revolutionizing the customer experience and altering...