Digital Technology
Explainable and Ethical AI: The Case of Fair Lending...
Last week, artificial intelligence (AI) made waves in the news as the Vatican and tech giants signed a statement with a set of guidelines...
AI and Machine Learning for Financial Institutions: Br...
While many companies are interested in implementing technology with advanced analytic capabilities, the concepts behind the technology can often be hard to understand. Demystifying...
Experian’s 2020 Global Identity and Fraud Report...
Security. Convenience. Personalization. Finding the balance between these three priorities is key to creating a safe and low-friction customer experience. We surveyed more than...
A Ticket to the Future: Top Trends, the Latest Tech, M...
If you had the chance to experience tomorrow, today, would you take it? What if it meant you could get a glimpse into the...
Recession Readiness Checklist...
Do you have 20/20 vision when it comes to the readiness of your organization? How financially healthy are your customers today? They are likely...
The History of Machine Learning: A Timeline...
Machine learning, once a mysterious and unknown field, has come a long way throughout the years. Now, it’s being implemented across a variety of...
2020 Top Trends for Financial Services to Kick Off the...
It may be a new decade of disruption, but one thing remains constant – the consumer is king. As such, customer experience (and continually...
Four Ways to Keep Your Card Top of Wallet...
According to research, only 15% of American consumers have swapped out their go-to credit card in the past year and spend more money both...
5 Features You Need in a Modern Customer Acquisition E...
The challenges facing today’s marketers seem to be mounting and they can feel more pronounced for financial institutions. From customizing messaging and offerings at...
Case Study: Accelerating Lending Decisions with Digita...
With nearly seven billion credit card and personal loan acquisition mailers sent out last year, consumers are persistently targeted with pre-approved offers, making it...
Reinventing the Customer Experience with Advanced Anal...
In today’s ever-changing and hypercompetitive environment, the customer experience has taken center-stage – highlighting new expectations in the ways businesses interact with their customers....
Three Things to Do as You Start Your Advanced Analytic...
AI, machine learning, and Big Data – these are no longer just buzzwords. The advanced analytics techniques and analytics-based tools that are available to...
Synthetic Identity Fraud – The Frankenstein of Identit...
It’s Halloween time – time for trick or treating, costume parties and monsters lurking in the background. But this year, the monsters aren’t just...
Step Up Your Game: Leveraging Technology and Online To...
As credit unions look to grow their loan portfolios and acquire new members, improving the member experience is critical to the process and remains...
Five Advanced Analytics Drivers in Your Lending Organi...
Over the years, businesses have gathered a plethora of datasets on their customers. However, there is no value in data alone. The true value...