Telecommunications, Cable & Utilities

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Utilities Q&A Perspective Series: Utilizing Consu...

In today’s digital environment, consumers have higher expectations of their interactions with businesses than ever before – and utility companies are no exception. By obtaining a...

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Utilities Q&A Perspective Series: 2021 Data Breac...

The ongoing COVID-19 pandemic has facilitated an increase in information collection among consumers and organizations, creating a prosperous climate for cybercriminals. As businesses and...

Read More Utilities Q&A Perspective Series: 2021 Data Breach Industry Forecast
Utilities Q&A Perspective Series: Maintaining Qua...

The ongoing COVID-19 crisis and the associated rise in online transactions have made it more important than ever to keep customer information accurate and...

Read More Utilities Q&A Perspective Series: Maintaining Quality Contact Data Throughout the Customer Lifecycle
Solving the Fraud Problem: What is Synthetic Identity ...

Recently, I shared articles about the problems surrounding third-party and first-party fraud. Now I’d like to explore a hybrid type – synthetic identity fraud...

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Utilities Q&A Perspective Series: To Deposit or N...

New challenges created by the COVID-19 pandemic have made it imperative for utility providers to adapt strategies and processes that preserve positive customer relationships....

Read More Utilities Q&A Perspective Series: To Deposit or Not To Deposit? That Is the Question
Solving the Fraud Problem: What is Third-Party Fraud?...

Fraud – it’s a word that comes up in conversations across every industry. While there’s a general awareness that fraud is on the rise...

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Experian Named a Top Fraud and Breach Protection Solut...

Enterprise Security Magazine recently named Experian a Top 10 Fraud and Breach Protection Solutions Provider for 2020. Accelerating trends in the digital economy–stemming from...

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North America Insights Report...

The shift created by the COVID-19 pandemic is still being realized. One thing that we know for sure is that North American consumers’ expectations...

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Preventing Synthetic Identity Fraud...

Synthetic identity fraud, otherwise known as SID fraud, is reportedly the fastest-growing type of financial crime. One reason for its rapid growth is the...

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Stopping Synthetic Identity Fraud Before It Starts...

The CU Times recently reported on a nationwide synthetic identity fraud ring impacting several major credit unions and banks. Investigators for the Federal and...

Read More Stopping Synthetic Identity Fraud Before It Starts
Tracking State-Level Recoveries...

Since the start of the COVID-19 health crisis, gross domestic product (GDP) has continued to fall in the U.S. In fact, the GDP collapsed...

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Utilities Q&A Perspective Series: How to Collect ...

New challenges created by the COVID-19 pandemic have made it imperative for utility providers to adapt strategies and processes that preserve positive customer relationships...

Read More Utilities Q&A Perspective Series: How to Collect When You’re Not Collecting
Global Insights Report: Changing Consumer Behaviors an...

The COVID-19 pandemic created a global shift in the volume of online activity and experiences over the past several months. Not only are consumers...

Read More Global Insights Report: Changing Consumer Behaviors and Evolving Business Strategies
The State of the Economy in July 2020...

As the COVID-19 pandemic continues to create uncertainty for the U.S. economy, different states and industries have seen many changes with each passing month....

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Audio: Make Your Fraud Plan Recession-Ready – Yo...

Experian’s Chris Ryan and Bobbie Paul recently re-joined David Mattei from Aite to discuss how emerging fraud trends and changes in consumer behavior will...

Read More Audio: Make Your Fraud Plan Recession-Ready – Your 90 Day and Beyond Fraud Plan