Telecommunications, Cable & Utilities

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Should social media be used as a factor in credit deci...

In 2017, 81 percent of U.S. Americans have a social media profile, representing a five percent growth compared to the previous year. Pick your...

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Experian wins the Javelin Strategy Best Overall Identi...

Earlier this week, Javelin Strategy & Research announced its inaugural edition of the 2017 Identity Proofing Platform Awards. We were honored to see CrossCore...

Read More Experian wins the Javelin Strategy Best Overall Identity Proofing Platform award for CrossCore
Utilizing a customer journey map – from acquisitions t...

Everyone loves a story.  Correction, everyone loves a GOOD story. A customer journey map is a fantastic tool to help you understand your customer’s...

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Who’s on first?...

Evolution of first-party fraud to third Third-party and first-party schemes are now interchangeable, and traditional fraud detection practices are less effective in fighting these...

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Results reveal success for virtual negotiation in coll...

It should come as no surprise that the process of trying to collect on past-due accounts has been evolving. We’ve seen the migration from...

Read More Results reveal success for virtual negotiation in collections space
Putting Customer Experience at the core of your debt c...

We regularly hear from clients that charge-offs are increasing and they’re struggling to keep up with the credit loss. Many clients use the same...

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First wave of Gen Z entering credit ranks...

Millennials have long been the hot topic over the course of the past few years with researchers, brands and businesses all seeking to understand...

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4 steps to prevent synthetic identity fraud...

Mitigating synthetic identities Synthetic identity fraud is an epidemic that does more than negatively affect portfolio performance. It can hurt your reputation as a...

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Mitigating Synthetic ID Fraud...

The creation of synthetic identities (synthetic id) relies upon an ecosystem of institutions, data aggregators, credit reporting agencies and consumers. All of which are...

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New CFPB study highlights need for more inclusive cred...

On June 7, the Consumer Financial Protection Bureau (CFPB) released a new study that found that the ways “credit invisible” consumers establish credit history...

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Time to upgrade your credit score solution...

The 1990s brought us a wealth of innovative technology, including the Blackberry, Windows 98, and Nintendo. As much as we loved those inventions, we...

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#ExperianVision 2017: Final Recap...

The final day of Vision 2017 brought a seasoned group of speakers to discuss a wide range of topics. In just a few short...

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#ExperianVision 2017: Day 2 Recap...

In just a few short hours, Vision attendees immersed themselves into the depths of the economy, risk models, specialty finance data, credit invisibles, student...

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#ExperianVision 2017: Day 1 Recap...

So many insights and learnings to report after the first full day of 2017 Vision sessions. From the musings shared by tech engineer and...

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FCC Commissioner O’Rielly Calls for TCPA Reform in Spe...

In a May 4 speech before the ACA International Conference in Washington, FCC Commissioner Michael O’Rielly criticized the FCC’s past decisions on Telephone Consumer...

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