Telecommunications, Cable & Utilities

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The collections landscape is changing as a result of new and upcoming legislation and increased expectations from consumers. Because of this, businesses are looking...

August 30, 2021 by Alison Kray

Experian recently announced its expansion into Employer Services and the release of a new suite of real-time income and employment verification products, Experian Verify™....

May 26, 2021 by Semone Aye

In today’s digital environment, consumers have higher expectations of their interactions with businesses than ever before – and utility companies are no exception. By obtaining a...

April 9, 2021 by Laura Burrows

The ongoing COVID-19 pandemic has facilitated an increase in information collection among consumers and organizations, creating a prosperous climate for cybercriminals. As businesses and...

March 11, 2021 by Laura Burrows

The ongoing COVID-19 crisis and the associated rise in online transactions have made it more important than ever to keep customer information accurate and...

February 10, 2021 by Laura Burrows

Recently, I shared articles about the problems surrounding third-party and first-party fraud. Now I’d like to explore a hybrid type – synthetic identity fraud...

January 18, 2021 by Chris Ryan

New challenges created by the COVID-19 pandemic have made it imperative for utility providers to adapt strategies and processes that preserve positive customer relationships....

November 18, 2020 by Laura Burrows

Fraud – it’s a word that comes up in conversations across every industry. While there’s a general awareness that fraud is on the rise...

November 16, 2020 by Chris Ryan

Enterprise Security Magazine recently named Experian a Top 10 Fraud and Breach Protection Solutions Provider for 2020. Accelerating trends in the digital economy–stemming from...

November 13, 2020 by Alison Kray

The shift created by the COVID-19 pandemic is still being realized. One thing that we know for sure is that North American consumers’ expectations...

November 12, 2020 by Alison Kray

Synthetic identity fraud, otherwise known as SID fraud, is reportedly the fastest-growing type of financial crime. One reason for its rapid growth is the...

October 15, 2020 by Alison Kray

The CU Times recently reported on a nationwide synthetic identity fraud ring impacting several major credit unions and banks. Investigators for the Federal and...

October 7, 2020 by Alison Kray

Since the start of the COVID-19 health crisis, gross domestic product (GDP) has continued to fall in the U.S. In fact, the GDP collapsed...

August 25, 2020 by Kelly Nguyen

New challenges created by the COVID-19 pandemic have made it imperative for utility providers to adapt strategies and processes that preserve positive customer relationships...

August 11, 2020 by Laura Burrows

The COVID-19 pandemic created a global shift in the volume of online activity and experiences over the past several months. Not only are consumers...

August 6, 2020 by Alison Kray