Customer Targeting & Segmentation

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Well-designed underwriting strategies are critical to creating more value out of your member relationships and driving growth for your business. But what makes an...

November 28, 2023 by Theresa Nguyen

Growing deposits from existing customers and members is an ongoing priority for banks and credit unions. However, it can be challenging to identify the...

November 9, 2023 by Theresa Nguyen

Americans swipe, tap or insert their debit and credit cards at supermarkets, gas stations, restaurants, hotels and ATMs, conducting more than 74 million daily...

August 30, 2023 by Theresa Nguyen

In today’s changing economy, banks of all sizes are growing more budget conscious, leading many to pull back on their credit marketing spend. But...

June 26, 2023 by Theresa Nguyen

Credit portfolio management has often involved navigating uncertainty, but some periods are more extreme than others. With the right data and analytics you can...

June 15, 2023 by Laura Burrows

On average, the typical global consumer owns three or more connected devices.1 80% of consumers bounce between devices, while 31% who turned to digital...

May 25, 2023 by Theresa Nguyen

To reach customers in our modern, diverse communications landscape, it’s not enough to send out one-size-fits-all marketing messages. Today’s consumers value and continue to...

May 19, 2023 by Theresa Nguyen

Despite economic uncertainty, new-customer acquisition remains a high priority in the banking industry, especially with increasing competition from fintech and big tech companies. For...

April 24, 2023 by Theresa Nguyen

 With nearly seven billion credit card and personal loan acquisition mailers sent out last year, consumers are persistently targeted with pre-approved offers, making...

April 18, 2023 by Laura Burrows

A data-driven customer experience certainly has a nice ring, but can your organization deliver on the promise? What we’re really getting at is whether...

March 16, 2023 by Theresa Nguyen

In a dynamic, consumer-driven market, speed and agility are essential to providing seamless customer experiences. However, many financial institutions are still relying on legacy...

February 28, 2023 by Theresa Nguyen

With the new year comes new goals, new accomplishments and new opportunities. And while new things are often associated with growth and success, nurturing...

February 22, 2023 by Theresa Nguyen

Putting customers at the center of your credit marketing strategy is key to achieving higher response rates and building long-term relationships. To do this,...

January 30, 2023 by Theresa Nguyen

For a credit prescreen marketing campaign to be successful, financial institutions must first define their target audience. But just because you’ve identified your ideal...

January 24, 2023 by Theresa Nguyen

From chatbots to image generators, artificial intelligence (AI) has captured consumers’ attention and spurred joy — and sometimes a little fear. It’s not too...

January 18, 2023 by Julie Lee

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