Financial Services

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How Day 1 Certainty improves the mortgage journey...

  The journey to a mortgage is complex and expensive, so of course the transaction will require more than a few swipes on a...

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Demystifying alternative data...

Alternative Data Shedding New Light on Consumers Why Investors Want Alternative Data Banks and Tech Firms Battle Over Something Akin to Gold: Your Data...

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Debt collections = opportunity to enhance customer rel...

It’s no secret. Consumers engage and interact with brands through a variety of channels, including email, direct mail, websites and mobile. And since most...

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Shining a light on synthetic identity fraud...

Experian on the State of Identity podcast In today’s environment, any conversation on the identity management industry needs to include some mention of synthetic...

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Digging deeper to understand complex consumer credit b...

The credit card marketplace is a crowded and complex landscape. Recent research by Experian shows the average U.S. consumer has 3.1 credit cards and...

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Expert insights on the state of retail in 2017 and bey...

As we enter the holiday season, headlines abound around the shifts and trends in retail. How are consumers shopping? What are they buying online versus...

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Can social media predict credit behavior?...

With 81% of Americans having a social media profile, you may wonder if social media insights can be used to assess credit risk. When...

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Online fraud detection and prevention...

Juniper Research recently recognized Experian as a Fraud Detection and Prevention Market Leader in its Online Payment Fraud Whitepaper. Juniper also shared important market...

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Synthetic ID in a post breach world...

The data to create synthetic identities is available. And the marketplace to exchange and monetize that data is expanding rapidly. The fact that hundreds...

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What lenders can learn from their customers’ car...

If someone asked you for stats on your retail card portfolio, would you respond with the number of accounts? Average spend per month? Or...

Read More What lenders can learn from their customers’ card transactions
Should social media be used as a factor in credit deci...

In 2017, 81 percent of U.S. Americans have a social media profile, representing a five percent growth compared to the previous year. Pick your...

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The struggle is real...

Our national survey found that consumers struggle to find a credit card that meets their needs. They say there are too many options and...

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Experian wins the Javelin Strategy Best Overall Identi...

Earlier this week, Javelin Strategy & Research announced its inaugural edition of the 2017 Identity Proofing Platform Awards. We were honored to see CrossCore...

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Evolution of collections...

The collections space has been migrating from traditional mail and outbound calls to electronic payment portals, digital collections and virtual negotiators. Now that collectors...

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Utilizing a customer journey map – from acquisitions t...

Everyone loves a story.  Correction, everyone loves a GOOD story. A customer journey map is a fantastic tool to help you understand your customer’s...

Read More Utilizing a customer journey map – from acquisitions through collections