Financial Services

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Identity management can refer to how a company creates, verifies, stores and uses its customers’ digital identities. Traditionally, many large organizations relied on a highly...

September 27, 2022 by Stefani Wendel

Whether your goal is to gain new business or create cross-sell opportunities, being proactive in your credit marketing approach can help drive higher response...

September 26, 2022 by Theresa Nguyen

External fraud generally results from deceptive activity intended to produce financial gain that is carried out by an individual, a group of people or...

September 19, 2022 by Chris Ryan

What is elder abuse fraud? Financial abuse is reportedly the fastest-growing form of elder abuse, leaving many Americans vulnerable to theft scams, and putting...

September 15, 2022 by Alison Hillendahl

Traditional credit data has long been a reliable source for measuring consumers’ creditworthiness. While that’s not changing, new types of alternative credit data are...

September 8, 2022 by Laura Burrows

Automation, artificial intelligence and machine learning are at the forefront of the continued digital transformation within the world of collections. And organizations from across...

September 6, 2022 by Laura Burrows

As marketers, we know that more knowledge enables us to be targeted and relevant. But to target more accurately and create a better customer...

August 30, 2022 by Theresa Nguyen

Managing digital identities is a necessity, responsibility and privilege. When done right, digital identity management platforms can help consumers feel recognized and safe. In...

August 25, 2022 by Stefani Wendel

Rapid improvements in technology and the rise in online activity are driving higher consumer expectations for fast and frictionless digital experiences. And yet, only...

August 22, 2022 by Theresa Nguyen

From desktops and laptops to smartphones and tablets, consumers leverage multiple devices when engaging with businesses. For financial institutions, it’s important to identify and...

August 16, 2022 by Theresa Nguyen

Even before the COVID-19 pandemic, many Americans lacked equal access to financial products and services — from tapping into affordable banking services to credit...

August 4, 2022 by Guest Contributor

Online transactions face a higher chance of being declined because face-to-face transactions come with a higher degree of confidence. Businesses who fail to address...

July 31, 2022 by Kim Le

Even as 75% of large and mid-sized U.S. e-commerce marketplace merchants predict continued double-digit online sales growth rates through the end of 2022,1 their...

July 31, 2022 by Kim Le

There’s no doubt that fraudulent transactions can end up costing businesses money , which have led many to implement risk-mitigation strategies across every stage...

July 31, 2022 by Kim Le

There’s no magic solution to undoing the decades of policies and prejudices that have kept certain communities unable to fully access our financial and...

July 28, 2022 by Corliss Hill