Financial Services

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Financial inclusion is a challenge, that, while not new, has become ever more apparent over the last year. The inequities and inequalities in our...

September 21, 2021 by Kim Le

Artificial intelligence is here to stay, and businesses who are adopting the newest AI technology are ahead of the game. From targeting the right prospects to designing effective collections efforts, AI-driven...

September 20, 2021 by Kelli Crane

The accelerated shift to digital brought on by the COVID-19 pandemic has made a tremendous impact on consumer preferences and behaviors. Consumers have increased...

September 15, 2021 by Theresa Nguyen

Despite an unprecedented 18 months since the pandemic was in full force and many Americans were sent home, financial wellness continues to be on...

September 7, 2021 by Stefani Wendel

The collections landscape is changing as a result of new and upcoming legislation and increased expectations from consumers. Because of this, businesses are looking...

August 30, 2021 by Alison Kray

The Telephone Consumer Protection Act (TCPA), which regulates telemarketing calls, autodialed calls, prerecorded calls, text messages and unsolicited faxes, was originally passed in 1991....

August 12, 2021 by Alison Kray

Over the last year and a half, strong trends emerged in how businesses and consumers interact online – specifically when validating identities and preventing...

August 3, 2021 by Alison Kray

As lenders and consumers emerge from the pandemic, predicting the attributes of the “new normal” will be difficult. Consumer demand, credit characteristics and economic...

July 30, 2021 by Kim Le

Lately, I’ve been surprised by the emphasis that some fraud prevention practitioners still place on manual fraud reviews and treatment. With the market’s intense...

July 28, 2021 by Chris Ryan

If it looks like a bank and acts like a bank, there’s a good chance the company behind that financial services transaction may not...

July 27, 2021 by Kim Le

For credit unions, having the right income and employment verification tools in place helps to create an application process that is easy and low...

July 21, 2021 by Alison Kray

Earlier this year, we shared our predictions for five fraud threats facing businesses in 2021. Now that we’ve reached the midpoint of the year...

July 8, 2021 by Alison Kray

As stimulus-generated fraud wanes, we anticipate a return of more traditional forms of fraud, including account opening fraud. As businesses embrace the digital evolution...

July 6, 2021 by Alison Kray

Over the past year and a half, the development of digital identity has shifted the ways businesses interact with consumers. Companies across every industry...

June 30, 2021 by Alison Kray

Premier Awards Program Recognizes Breakthrough Financial Technology Products and Companies Experian’s Ascend Intelligence Services was selected as a winner of the “Consumer Lending Innovation...

June 25, 2021 by Kim Le