The Rise of the Responsible BNPL Consumer: What Lenders Need to Know

by Suzana Shaw 3 min read October 9, 2025

At A Glance

Today's buy now, pay later (BNPL) consumers are evolving, opening the door for lenders to support responsible growth and long-term financial wellness.

Buy now, pay later (BNPL) has rapidly matured into a $175 billion market in the U.S. alone, according to PYMNTS, reshaping how consumers approach short-term financing. While early BNPL adoption was often associated with younger, higher-risk borrowers, recent data paints a far more nuanced and encouraging picture. Today’s BNPL consumers are showing signs of financial responsibility, planning, and discipline — offering lenders new opportunities to empower financial futures.

BNPL adoption is widening

Though Millennials and Gen Z remain the largest user base, usage among Gen X and Baby Boomers continues to grow steadily. Between 2021 and 2025, BNPL adoption among Gen X is projected to rise by 13.7%, and by 8.6% for Baby Boomers. According to a Morgan Stanley report, much of this growth is being fueled by the perceived ease and predictability of BNPL terms.

In fact, Experian research1shows 41% of U.S. adults have used BNPL, with nearly half of those users tapping into the service once a month or more. This increased use of BNPL appears to reflect that BNPL has moved from a niche payment option to a mainstream financial tool.

The rise of intentional and responsible spending

Contrary to outdated perceptions, most BNPL users are not overleveraged impulse spenders. Instead, Experian data shows:

  • 73% of BNPL users report making payments on time and as agreed.2
  • 75% cite convenience and flexible payments as their primary motivations.3

The desire for control and flexibility is a consistent behavioral theme. Investopedia notes that leading BNPL platforms are leaning into this demand by offering budgeting tools and automatic payment reminders.

Why this shift matters for lenders

When BNPL data becomes available to lenders, the data it generates will offer a powerful lens into consumer behavior. Beyond challenging old assumptions, these insights can be leveraged to strengthen risk assessment, identify new growth opportunities, and serve consumers who may otherwise be overlooked:

Enriched credit risk models

BNPL payment data can add an additional layer of insight into consumers’ financial health and behaviors. By integrating this information into their underwriting process, lenders can more accurately assess risk.

Serving thin-file consumers

Thin-file consumers, such as young adults, may often be overlooked by traditional credit models. BNPL data can provide greater visibility into their financial habits, helping lenders expand credit access more equitably and support greater financial inclusion.

Evolving with the BNPL consumer

Today’s BNPL users are not who they were five years ago. They are increasingly financially literate, focused on credit health and integrating BNPL into everyday budgeting. When BNPL data becomes available, lenders will have a chance to:

  • Sharpen risk models with alternative data
  • Personalize offers with greater precision
  • Expand financial access to underserved groups

BNPL users are changing — and lenders who understand this shift will be ready to serve a broader, more responsible borrower base when the data becomes actionable.

We continue to work closely with BNPL providers to support expanded data furnishing and bring greater visibility to both consumers and the industry. Visit our webpage to discover the latest insights and developments on BNPL data.


1-3Experian commissioned Atomik Research to conduct an online survey of 2,005 adults throughout the United States. The margin of error is +/- 2 percentage points with a confidence level of 95 percent. Fieldwork took place between May 15 and May 20, 2025.

Related Posts

Cash Flow Insights: Powering the Next Evolution in Lending

For decades, credit data has given lenders a trusted foundation for assessing risk. Now, consumer-permissioned cash flow data is adding another layer of insight into consumers’ financial lives, including income, spending, liquidity and changing financial obligations. The opportunity is significant. Nearly one in five consumers lacks access to or has damaged credit. New Experian research also shows that 60% of consumers who have previously been denied credit or received less favorable terms than expected believe the outcome would have been different if lenders had considered their recent income and banking activity alongside their credit history. 1,2 For lenders, cash flow insights can provide additional context about a consumer’s financial capacity and support more informed underwriting decisions. The next challenge is making those insights easier to use consistently and responsibly at scale. What are cash flow insights? Cash flow insights are derived from consumer-permissioned banking data and provide visibility into how money moves into and out of a consumer’s accounts. Depending on the information available, cash flow data can provide insight into financial behaviors such as: Income and income stability: Regular and irregular income streams and changes over time Spending and recurring expenses: Everyday spending patterns and ongoing financial obligations Account balances and liquidity: Available funds and changes in account balances Debt obligations: Loan payments and other recurring debt commitments Cash flow patterns: How money moves into and out of accounts over time Traditional credit information provides a rich history of how consumers have managed credit. Cash flow insights add context about their current financial activity and capacity, providing lenders with a more complete view of financial health. Cash flow insights can also add predictive value to risk assessment. Experian analysis shows Cashflow Score can deliver up to a 25% lift in predictive performance over conventional credit scores when tailored to targeted risk tiers.3 How lenders can put cash flow insights to work at scale As interest in cash flow insights grows, the conversation is moving beyond what the data can reveal to how financial institutions can use it consistently and responsibly. That requires standardized consumer reporting, clear governance and decision-ready insights that can work within established lending processes. The launch of Experian Cashflow Data Bureau at Vision 2026 reflects this shift from access to adoption. The new consumer reporting agency operates under the Fair Credit Reporting Act (FCRA) and is designed to help financial institutions adopt consumer-permissioned cash flow insights at scale. A key part of that foundation is the cash flow consumer report, which organizes consumer-permissioned banking information into a standardized consumer report regulated under the FCRA. This gives lenders a consistent foundation for incorporating cash flow information into lending decisions while providing consumers with access to the information in their report. Turning greater visibility into better decisions The next evolution in credit isn’t about choosing between traditional credit and cash flow data. Each provides a different perspective. Traditional credit information offers deep insight into how consumers have managed credit over time. Cash flow insights can add context about financial activity and capacity. Bringing those perspectives together can give lenders greater visibility into consumers’ financial health and help them better distinguish between risk and resilience, support more informed decisions and identify opportunities to responsibly expand access to credit. As cash flow adoption continues to grow, its value will come from how effectively it complements the information lenders already use. The opportunity isn't simply to see more data. It's to turn that additional visibility into smarter, more informed decisions. Explore how Experian Cashflow Data Bureau is helping financial institutions put consumer-permissioned cash flow insights into practice at scale. Learn more [1] Federal Reserve Bank of New York, The Market for Credit Building: Demand, Product Characteristics and Consumer Uses, 2026. [2] Experian commissioned Atomik Research to conduct an online survey of 2,000 U.S. adults age 18+. Fieldwork took place July 16–21, 2026. Margin of error: +/- 2.2 percentage points at a 95% confidence level. [3] Based on Experian analysis when Cashflow Score is compared with conventional credit scores, tailored to targeted risk tiers. Predictability based on KS.

October 14, 2026 by Julie Lee
The Three Onboarding Fraud Pain Points That Slow Growth (And How to Solve Them) 

Effective fraud prevention is critical to balancing security and customer experience during onboarding. Learn more!

October 12, 2026 by Charles Hunter
How Rental Data Is Expanding Financial Opportunity for Millions of Renters 

Discover how rental payment reporting can expand credit access, strengthen credit profiles and improve risk assessment for renters and housing providers.

October 8, 2026 by Manjit Sohal

Subscribe to our Newsletter

Enter your name and email for the latest updates.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Subscribe to our Newsletter

Don't miss out on the latest industry trends and insights!
Subscribe