Laura Burrows is a Marketing Manager for Experian. With over seven years of experience in content creation within the financial services industry, Laura strives to provide thought leadership that helps businesses succeed and grow. Her content has been featured in numerous top-tier industry publications, including Forbes, Business Insider and Financial Advisor Magazine.

--Laura Burrows

All posts by Laura Burrows

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Traditional credit data has long been a reliable source for measuring consumers’ creditworthiness. While that’s not changing, new types of alternative credit data are...

September 8, 2022 by Laura Burrows

Automation, artificial intelligence and machine learning are at the forefront of the continued digital transformation within the world of collections. And organizations from across...

September 6, 2022 by Laura Burrows

Until recently, lenders primarily used traditional data, or the data contained in Experian’s and other credit bureaus’ core credit files, for their lending-related decisions....

July 12, 2022 by Laura Burrows

Credit reports and conventional credit scores give lenders a strong starting point for evaluating applicants and managing risk. But today’s competitive environment often requires...

May 24, 2022 by Laura Burrows

Nearly 28 million American consumers are credit invisible, and another 21 million are unscorable.1 Without a credit report, lenders can’t verify their identity, making...

January 27, 2022 by Laura Burrows

Credit plays a vital role in the lives of consumers and helps them meet important milestones – like getting a car and buying their...

January 17, 2022 by Laura Burrows

In today’s digital environment, consumers have higher expectations of their interactions with businesses than ever before – and utility companies are no exception. By obtaining a...

April 9, 2021 by Laura Burrows

The ongoing COVID-19 pandemic has facilitated an increase in information collection among consumers and organizations, creating a prosperous climate for cybercriminals. As businesses and...

March 11, 2021 by Laura Burrows

Dealing with challenges is part of the collections process. But in today’s economic environment, there are even more barriers to overcome. Since it is...

February 18, 2021 by Laura Burrows

The ongoing COVID-19 crisis and the associated rise in online transactions have made it more important than ever to keep customer information accurate and...

February 10, 2021 by Laura Burrows

New challenges created by the COVID-19 pandemic have made it imperative for utility providers to adapt strategies and processes that preserve positive customer relationships....

November 18, 2020 by Laura Burrows

Consumer behavior and payment trends are constantly evolving, particularly in a rapidly changing economic environment. Faced with changing demands, including an accelerated shift to...

October 5, 2020 by Laura Burrows

Big data is bringing changes to the way credit scores are reported and making it easier for lenders to find creditworthy consumers, and for...

September 17, 2020 by Laura Burrows

New challenges created by the COVID-19 pandemic have made it imperative for utility providers to adapt strategies and processes that preserve positive customer relationships...

August 11, 2020 by Laura Burrows

In today’s uncertain economic environment, the question of how to reduce portfolio volatility while still meeting consumers’ needs is on every lender’s mind.  With...

August 3, 2020 by Laura Burrows