All posts by Laura Drechsler

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Q&A Perspective Series: How to Collect When You’r...

New challenges created by the COVID-19 pandemic have made it imperative for utility providers to adapt strategies and processes that preserve positive customer relationships...

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Audio: Support Your Borrowers and Reduce Portfolio Vol...

In today’s uncertain economic environment, the question of how to reduce portfolio volatility while still meeting consumers’ needs is on every lender’s mind.  With...

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Impacts of the COVID-19 Crisis on Income and Employmen...

With many individuals finding themselves in increasingly vulnerable positions due to COVID-19, lenders must refine their policies based on their consumers’ current financial situations....

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Q&A Perspective Series: Navigating the Utilities ...

The COVID-19 pandemic has created unprecedented challenges for the utilities industry. This includes the need to plan for – and be prepared to respond...

Read More Q&A Perspective Series: Navigating the Utilities Collections Ecosystem
Check FCRA Compliance Off Your List...

When running a credit report on a new applicant, you must ensure Fair Credit Reporting Act (FCRA) compliance before accessing, using and sharing the...

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Case Study: Giving Consumers the Credit They Deserve...

Today’s lending market has seen a significant increase in alternative business lending, with companies utilizing new data assets and technology. As the lending landscape...

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Q&A Perspective Series: COVID-19 and the New Lend...

The coronavirus (COVID-19) outbreak is causing widespread concern and economic hardship for consumers and businesses across the globe – including financial institutions, who have...

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Q&A Perspective Series: Supporting Small Business...

With new legislation, including the Coronavirus Aid, Relief, and Economic Security (CARES) Act impacting how data furnishers will report accounts, and government relief programs...

Read More Q&A Perspective Series: Supporting Small Businesses During COVID-19
Effectively Scoring Credit Risk in Today’s Economic En...

In the face of severe financial stress, such as that brought about by an economic downturn, lenders seeking to reduce their credit risk exposure...

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Reducing Volatility in Your Portfolio...

In today’s rapidly changing economic environment, the looming question of how to reduce portfolio volatility while still meeting consumers’ needs is on every lender’s...

Read More Reducing Volatility in Your Portfolio
Four Ways to Keep Your Card Top of Wallet...

According to research, only 15% of American consumers have swapped out their go-to credit card in the past year and spend more money both...

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Case Study: Accelerating Lending Decisions with Digita...

With nearly seven billion credit card and personal loan acquisition mailers sent out last year, consumers are persistently targeted with pre-approved offers, making it...

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An Update on the Proposed CFPB Debt Collection Regulat...

To provide consumers with clear-cut protections against disturbance by debt collectors, the Consumer Financial Protection Bureau (CFPB) issued a Notice of Proposed Rulemaking (NPRM)...

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The Future of Technology and Innovation...

The future is, factually speaking, uncertain. We don’t know if we’ll find a cure for cancer, the economic outlook, if we’ll be living in...

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And the Most Common Birthday in the U.S. Is …...

What do movie actors Adam Sandler and Hugh Grant, jazz singer Michael Bublé, Russian literary giant Leo Tolstoy, and Colonel Sanders, the founder of...

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