Debt & Collections
State of Credit 2019: Rounding Out the Decade...
As consumers prepare for the next decade, we look at how we’re rounding out this year. The results? The average American credit score is...
Customer Loyalty and Fluidity in AFS and Traditional L...
Article written by Melanie Smith, Senior Copywriter, Experian Clarity Services, Inc. It’s been almost a decade since the Great Recession in the United States...
It’s Getting Late Early Around Here...
Retailers are already starting to display their Christmas decorations in stores and it’s only early November. Some might think they are putting the cart...
An Update on the Proposed CFPB Debt Collection Regulat...
To provide consumers with clear-cut protections against disturbance by debt collectors, the Consumer Financial Protection Bureau (CFPB) issued a Notice of Proposed Rulemaking (NPRM)...
Case Study: Taking a Digital Approach to Debt Recovery...
Collection departments and agencies have long adhered to traditional means of doing business. But changing consumer demands and an influx in new technologies are...
Are You Ready for the New CFPB Regulation?...
Earlier this year, the Consumer Financial Protection Bureau (CFPB) issued a Notice of Proposed Rulemaking (NPRM) to implement the Fair Debt Collection Practices Act...
Streamline Your Collections Processes with Advanced An...
The fact that the last recession started right as smartphones were introduced to the world gives some perspective into how technology has changed over...
Why You Need to Pay Close Attention to TCPA...
Have you seen the latest Telephone Consumer Protection Act (TCPA) class action lawsuit? TCPA litigations in the communications, energy and media industries are dominating...
Stop Trying to Collect from Synthetic Identities...
Friend or foe? Sophisticated criminals put a great deal of effort into creating convincing, verifiable personas (AKA synthetic identities). Once the fictional customer has...
Your Keys to Unlocking Debt Management Success...
Debt management is becoming increasingly complex. People don’t answer their phones anymore. There are many, many communication channels available (email, text, website, etc.) and...
CECL Q&A with Gavin Harding and Jose Tagunicar...
Financial institutions preparing for the launch of the Financial Accounting Standard Board’s (FASB) new current expected credit loss model, or CECL, may have concerns...
CECL 101: Ready. CECL. Go....
What is CECL? CECL (Current Expected Credit Loss) is a new credit loss model, to be leveraged by financial institutions, that estimates the expected...
#ExperianVision 2019 – Day 1 Recap...
“Experian is transforming our business from a traditional credit bureau to a true technology and software provider,” said Craig Boundy, CEO of Experian, North...
We’re Powering Opportunities at #ExperianVision ...
Experian’s 38th annual Vision Conference kicks off on Sunday, May 5 in San Antonio, Texas. The sold-out thought leadership conference, is known for driving...
Four Long-Lasting Habits of People with Exceptional Cr...
Your consumers’ credit score plays an important role in how lenders and financial institutions measure their creditworthiness and risk. With a good credit score,...