Digital Technology

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2020 Top Trends for Financial Services to Kick Off the...

It may be a new decade of disruption, but one thing remains constant – the consumer is king. As such, customer experience (and continually...

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Four Ways to Keep Your Card Top of Wallet...

According to research, only 15% of American consumers have swapped out their go-to credit card in the past year and spend more money both...

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5 Features You Need in a Modern Customer Acquisition E...

The challenges facing today’s marketers seem to be mounting and they can feel more pronounced for financial institutions. From customizing messaging and offerings at...

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Case Study: Accelerating Lending Decisions with Digita...

With nearly seven billion credit card and personal loan acquisition mailers sent out last year, consumers are persistently targeted with pre-approved offers, making it...

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Reinventing the Customer Experience with Advanced Anal...

In today’s ever-changing and hypercompetitive environment, the customer experience has taken center-stage – highlighting new expectations in the ways businesses interact with their customers....

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Three Things to Do as You Start Your Advanced Analytic...

AI, machine learning, and Big Data – these are no longer just buzzwords. The advanced analytics techniques and analytics-based tools that are available to...

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Synthetic Identity Fraud – The Frankenstein of Identit...

It’s Halloween time – time for trick or treating, costume parties and monsters lurking in the background. But this year, the monsters aren’t just...

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Step Up Your Game: Leveraging Technology and Online To...

As credit unions look to grow their loan portfolios and acquire new members, improving the member experience is critical to the process and remains...

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Five Advanced Analytics Drivers in Your Lending Organi...

Over the years, businesses have gathered a plethora of datasets on their customers. However, there is no value in data alone. The true value...

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An Update on the Proposed CFPB Debt Collection Regulat...

To provide consumers with clear-cut protections against disturbance by debt collectors, the Consumer Financial Protection Bureau (CFPB) issued a Notice of Proposed Rulemaking (NPRM)...

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Secrets to Avoiding Data Overload in Consumer Banking...

Retail banking leaders in a variety of industries (including risk management, credit, information technology and other departments) want to incorporate more data into their...

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The Future of Technology and Innovation...

The future is, factually speaking, uncertain. We don’t know if we’ll find a cure for cancer, the economic outlook, if we’ll be living in...

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Fintech vs. Traditional FIs: The Latest Trends in Pers...

In today’s age of digital transformation, consumers have easy access to a variety of innovative financial products and services. From lending to payments to...

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Experian Selected as a Participant in the Initial Roll...

Experian has been named one of the 10 participants, and only credit bureau, in the initial rollout of the SSA's new eCBSV...

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Experian Celebrates National Fintech Day...

Today is National Fintech Day – a day that recognizes the ever-important role that fintech companies play in revolutionizing the customer experience and altering...

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