Digital Technology

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Explainable and Ethical AI: The Case of Fair Lending...

Last week, artificial intelligence (AI) made waves in the news as the Vatican and tech giants signed a statement with a set of guidelines...

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AI and Machine Learning for Financial Institutions: Br...

While many companies are interested in implementing technology with advanced analytic capabilities, the concepts behind the technology can often be hard to understand. Demystifying...

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Experian’s 2020 Global Identity and Fraud Report...

Security. Convenience. Personalization. Finding the balance between these three priorities is key to creating a safe and low-friction customer experience. We surveyed more than...

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A Ticket to the Future: Top Trends, the Latest Tech, M...

Update: After closely monitoring updates from the WHO, CDC, and other relevant sources related to COVID-19, we have decided to cancel our 2020 Vision...

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Recession Readiness Checklist...

Do you have 20/20 vision when it comes to the readiness of your organization? How financially healthy are your customers today? They are likely...

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The History of Machine Learning: A Timeline...

Machine learning, once a mysterious and unknown field, has come a long way throughout the years. Now, it’s being implemented across a variety of...

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2020 Top Trends for Financial Services to Kick Off the...

It may be a new decade of disruption, but one thing remains constant – the consumer is king. As such, customer experience (and continually...

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Four Ways to Keep Your Card Top of Wallet...

According to research, only 15% of American consumers have swapped out their go-to credit card in the past year and spend more money both...

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5 Features You Need in a Modern Customer Acquisition E...

The challenges facing today’s marketers seem to be mounting and they can feel more pronounced for financial institutions. From customizing messaging and offerings at...

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Case Study: Accelerating Lending Decisions with Digita...

With nearly seven billion credit card and personal loan acquisition mailers sent out last year, consumers are persistently targeted with pre-approved offers, making it...

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Reinventing the Customer Experience with Advanced Anal...

In today’s ever-changing and hypercompetitive environment, the customer experience has taken center-stage – highlighting new expectations in the ways businesses interact with their customers....

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Three Things to Do as You Start Your Advanced Analytic...

AI, machine learning, and Big Data – these are no longer just buzzwords. The advanced analytics techniques and analytics-based tools that are available to...

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Synthetic Identity Fraud – The Frankenstein of Identit...

It’s Halloween time – time for trick or treating, costume parties and monsters lurking in the background. But this year, the monsters aren’t just...

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Step Up Your Game: Leveraging Technology and Online To...

As credit unions look to grow their loan portfolios and acquire new members, improving the member experience is critical to the process and remains...

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Five Advanced Analytics Drivers in Your Lending Organi...

Over the years, businesses have gathered a plethora of datasets on their customers. However, there is no value in data alone. The true value...

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