Tag: collections

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Could a virtual negotiator enhance your collections ef...

It should come as no surprise that reaching consumers on past-due accounts by traditional dialing methods is increasingly ineffective.  The new alternative, of course,...

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The No. 1 Tactic to Optimize Your Collections...

Every portfolio has a set of delinquent customers who do not make their payments on time. Truth. Every lender wants to collect on those...

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Top Collection Triggers to Implement This Tax-Return S...

The new year has started, the champagne bottles recycled. Bye-bye holidays, hello tax season. In fact, many individuals who are expecting tax refunds are...

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How to optimize debt recovery with minor information a...

By: Maria Moynihan Government organizations that handle debt collection have similar business challenges regardless of agency focus and mission. Let’s face it, debtors can be elusive. They are often hard to find and even more difficult to collect from when information and processes are lacking. To accelerate debt recovery,...

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Solutions to Top 5 Business Challenges of Public Secto...

By: Maria Moynihan Reduced budgets, quickly evolving technologies, a weakened economy and resource constraints are clearly impacting the Public Sector, but it’s not all doom and gloom. Always with new challenges, come new opportunities. Government agencies must still effectively run programs, optimize processes and find growth in revenue streams. ...

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Will your company be ready for “the big one?”...

By: Staci Baker It seems like every time I turn on the TV there is another natural disaster. Tsunami in Japan, tornadoes and flooding in the Mid-West United States, earthquakes and forest fires – everywhere; and these disasters are happening worldwide. They are not confined to one location. If a disaster were...

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Consumer’s overall creditworthiness has deteriorated...

By: Kari Michel Lending institutions are more challenged today than ever before when assessing credit risk to find creditworthy consumers. Since 2006, the start of the housing bust and recession, consumer’s overall creditworthiness has deteriorated, especially those consumers who once had a high score (low risk). “For example, a study earlier...

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Collection optimization for Telco providers...

By: Wendy Greenawalt Given the current volatile market conditions and rising unemployment rates, no industry is immune from delinquent accounts. However, recent reports have shown a shift in consumer trends and attitudes related to cellular phones. For many consumers, a cell phone is an essential tool for business and...

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Optimization for mortgage lenders...

By: Wendy Greenawalt In my last blog on optimization we discussed how optimized strategies can improve collection strategies. In this blog, I would like to discuss how optimization can bring value to decisions related to mortgage delinquency/modification. Over the last few years mortgage lenders have seen a sharp increase...

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Dispelling credit attribute myths, Part 2...

By: Wendy Greenawalt In the second installment of my three part series, dispelling credit attribute myths, we will discuss why attributes with similar descriptions are not always the same. The U.S. credit reporting bureaus are the most comprehensive in the world. Creating meaningful attributes requires extensive knowledge of the...

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Optimized strategies for collections...

By: Wendy Greenawalt The combined impact of rising unemployment, increasing consumer debt burdens and decreasing home values have caused lenders to shift resources away from prospecting and acquisitions to collection and recovery activities. As delinquencies and charge-off rates continue to increase, the likelihood of collecting on delinquent accounts decreases...

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Challenges with creating tri-bureau credit attributes...

By: Wendy Greenawalt Today, most lenders evaluate tri-bureau credit data when making lending decisions. Credit attributes are the building blocks for creating models, scorecards, segmentation and policy rules. Why is creating tri-bureau attributes so difficult? The main challenges are assessing the bureau data that is available, deriving meaningful information...

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