Latest Posts

Using Data to Overcome Challenges

The key to data isn’t just accessing it. It’s interpreting it — and using it to make better decisions that benefit your business and your customers.

Published: June 22, 2018 by
Supporting Startups with Experian’s API Developer Portal

Rather than reinventing the wheel, companies can leverage existing services to build more complex solutions and launch faster with APIs.

Published: June 21, 2018 by
Five Best Practices For Getting The Most Out Of Your Vehicle History Reporting Service

Backed by Experian Information Solutions, AutoCheck provides a comprehensive vehicle history report. Here are five best practices to use AutoCheck.

Published: June 20, 2018 by
Not All Synthetic ID fraud Is the Same

some synthetic identities are being used for purposes other than fraud. Here are 3 types of common synthetic identities and why they’re created

Published: June 18, 2018 by
Understanding Validation Samples Within Model Development

Model validation is essential in evaluating and verifying a model’s performance during development before finalizing design and implementation.

Published: June 18, 2018 by Guest Contributor
Making the Case for Identity Verification Technology

The business case for identity verification and risk assessment tools is most compelling when it includes a broad range of both direct and indirect factors. Here are 3 indirect measures we suggest you consider:

Published: June 18, 2018 by
Let’s Talk Data. How Much Opportunity Is There for Lenders, Really?

Data is a part of a lot of conversations in both my professional and personal life. Everything around us is creating data – whether it’s usable or not is a business case for opportunity. Think about how many times a day you access the television, your phone, iPad or computer. Have a smart fridge? More data. Drive a car? More data. It’s all around us and can help us make more informed decisions. What is exciting to me are the new techniques and technologies, like machine learning, artificial intelligence and SaaS-based applications, that are becoming more accessible to lenders for use in managing their relationships with customers. This means lenders – whether a multi-national bank, online lender, regional bank or credit union – can make better use of the data they have about their customers. Let’s look at two groups – Gen-X and Millennials – who tend to be more transient than past generations. They rent not buy. They are brand loyal but will flip quickly if the experience or their expectations aren’t met. They live out their lives on social media yet know the value of their information. We’re just now starting to get to know the next generation, Gen Z. Can you imagine making individual customer decisions at a large scale on a population with so many characteristics to consider? With machine learning and new technologies available, alternative data – such as social media, visual and video data – can become an important input to knowing when, where and what financial product you offer. And make the offer quickly! This is a stark change from the days when decisions were based on binary inputs, or rather, simple yes/no answers. And it took 1-3 days (or sometimes weeks) to make an offer. More and more consumers are considering nontraditional banks because they offer the personalization and speed at which consumers have become accustomed.  We can thank the Amazons of the world for setting the bar high. The reality is - lenders must evolve their systems and processes to better utilize big data and the insights that machine learning and artificial intelligence can offer at the speed of cloud-based applications. Digitization threatens to lower profits in the finance industry unless traditional banks undertake innovation initiatives centered on better servicing the customer. In plain speak – banks need to innovate like a FinTech – simplify the products and create superior customer experiences. Machine learning and artificial intelligence can be a way to use data for making more informed decisions faster that deliver better experiences and distinguish your business from the next. Prior to Experian, I spent some time at a start-up before it was acquired by one of the large multi-national payment processors. Energizing is a word that comes to mind when I think back to those days. And it’s a feeling I have today at Experian. We’re taking innovation to heart – investing a lot in revolutionary technology and visionary people. The energy is buzzing and it’s an exciting place to be. As a former customer of 20 years turned employee, I’ve started to think Experian will transform the way we think about cool tech companies!

Published: June 15, 2018 by
Sales and Service Conquesting: Using Data to Win Your Market

Figuring out how to increase customer loyalty and conquesting becomes simple one you consider how to use data to win over market share.

Published: June 13, 2018 by James Maguire
The Regulatory Considerations to Know Around Digital Credit Offers

Financial services lenders and businesses are increasingly seeking to leverage enhanced digital marketing channels, but how does regulatory play into the mix?

Published: June 8, 2018 by
Insights from the Start of 2018

Market trends and insight from Q1 2018. The economy remains steady as we transition from 2017. Keep an eye on inflation and interest rates.

Published: June 7, 2018 by
Customer Loyalty: Using Data to Keep the Love Alive

Who would be the ideal customer for a dealership? One that buys or leases a car and becomes a repeat customer? Learn how using data keeps loyal customers.

Published: June 5, 2018 by
How to Be a Data-Driven Dealer

Data is an important aspect to be a successful dealer. Here are five steps to becoming a data-driven dealer and learning how to conquest.

Published: May 30, 2018 by
Building Tools to Drive Financial Health

CFSI’s Thea Garon talks about a free, open-source tool from the organization to help financial institutions drive consumer financial health.

Published: May 29, 2018 by
Is That Consumer a Good or Bad Credit Risk?

According to our State of Alternative Credit Data research, more lenders are using alternative credit data to determine if a consumer is a good or bad risk

Published: May 25, 2018 by
Top Insights from #ExperianVision 2018 Day 2

The second full day of Experian Vision 2018 featured Capt. Mark Kelly and former congresswomen Gabby Giffords, a series of diverse breakout sessions and concluded with Super Bowl-winning quarterback Aaron Rodgers.

Published: May 22, 2018 by

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