Customer Management

Loading...
Is trended data predictive?...

Sometimes life throws you a curve ball. The unexpected medical bill. The catastrophic car repair. The busted home appliance. It happens, and the killer...

Read More Is trended data predictive?
3 ways lenders can grow money smarts with customers...

The U.S. Senate declared April to be Financial Literacy Month back in 2004. Fast forward 13 years and one has to question if we’ve...

Read More 3 ways lenders can grow money smarts with customers
How are Americans faring with financial literacy in 20...

Pay your bills on time, have cash set aside for emergencies, and invest your money for the future. These are the rules financial pros...

Read More How are Americans faring with financial literacy in 2017?
Will the mortgage process finally improve for consumer...

It was two years ago when I found myself sitting cross-legged on my home office floor, papers strewn about as I organized piles of...

Read More Will the mortgage process finally improve for consumers? It can.
Understanding and knowing how to use trended data...

Knowing a consumer’s credit information at a single point in time only tells part of the story. I often hear one of our Experian...

Read More Understanding and knowing how to use trended data
Anticipating and growing personal loans in 2017...

Personal loans have been booming for the past couple of years with double-digit growth year-over-year. But the party can’t last forever, right? In a recent...

Read More Anticipating and growing personal loans in 2017
The benefits of real-time triggers for financial servi...

The market is inevitably changing, and while batch and daily alerts are still effective in tackling client and consumer challenges, you are probably seeing...

Read More The benefits of real-time triggers for financial services companies and consumers
3 ways to enhance your credit marketing efforts...

When you think of criteria for prescreen credit marketing, what comes to mind? Most people will immediately discuss the risk criteria used to ensure...

Read More 3 ways to enhance your credit marketing efforts
Tis’ the season for hefty consumer credit card s...

Let’s play word association. When I say holiday season, what’s the first thing that comes to mind? Childhood memories. Connecting with family. A special...

Read More Tis’ the season for hefty consumer credit card spending
Happy Holidays! You’ve been breached....

Happy holidays! It’s the holiday season and a festive time of year. Colorful lights, comfort food and holiday songs – all of these things...

Read More Happy Holidays! You’ve been breached.
FinCEN and email-compromise fraud...

How will the FinCEN revisions impact your business? (Part 2) I recently discussed the new FinCEN requirements to Customer Due Diligence. This time, I’d...

Read More FinCEN and email-compromise fraud
Reinventing Identity for the Digital Age | Digital ide...

Reinventing Identity for the Digital Age Electronic Signature & Records Association (ESRA) conference I recently had the opportunity to speak at the Electronic Signature...

Read More Reinventing Identity for the Digital Age | Digital identity today