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Emory Healthcare
"With Experian Healthcare, we are easily and accurately able to monitor payer compliance, identify and appeal underpayments, reduce patient bad debt and help boost satisfaction and overall collections through eligibility estimates, ultimately improving overall revenue cycle management processes."
Neurosurgical Associates of San Antonio
"Experian Healthcare has raised the level of expectation for effectively auditing and recovering payments."
Moving Patient Access Forward
With out-of-pocket obligations at an all-time high, healthcare organizations must approach every point of patient access interaction as an opportunity to initiate financial counseling discussions and capture payment. Experian Healthcare’s patient access offerings enable providers to successfully engage patients at the point of service, which ultimately leads to more robust revenue cycle management efforts that result in less risk, increased collections and enhanced patient satisfaction.
Patient Identity Verification
Implement a patient identity management solution that enables patient access staff to validate and correct demographic data during preregistration or check-in.
Eligibility and Benefits Verification
Minimize claim rejections and improve collections with an insurance eligibility verification tool that verifies insurance coverage and plan-specific benefits information in batch and real time.
Financial Assistance Screening
Identify self-pay patients who meet financial assistance qualifications for Medicaid, charity programs and other government assistance, and automate the enrollment process to increase patient satisfaction with patient access staff efforts.
Patient Responsibility Pricer
Enable patient access staff to calculate patient financial responsibility quickly and accurately based on the latest eligibility data, payment rules and contract terms.
Propensity to Pay
Get a complete picture of a patient’s likelihood to pay medical bills to provide patient access staff with the tools needed to improve conversations regarding payment.
Open Balance Display
Provide patient access staff with an in-depth financial snapshot of any patient or guarantor, including current and past open balances across numerous facilities, at the point of service.
ePayment
Increase collections by processing credit and debit card payments and establishing budget-friendly, automated recurring payment plans.